Try Oracle : 1Z0-1064-26 valid & accurate questions and answers
Updated: Sep 30, 2026
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Oracle 1Z0-1064-26 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Fusion Service 2026 Implementation Professional |
| Exam Number: | 1Z0-1064-26 |
| Related Certifications: | Oracle CX Service Certifications Oracle Fusion Service Certification |
| Certificate Validity Period: | 2 years (typical Oracle certification validity) |
| Exam Format: | Scenario-based questions, Multiple choice |
| Passing Score: | Approximately 65–70% |
| Exam Duration: | 120 minutes |
| Available Languages: | English |
| Exam Price: | USD 245 (may vary by region) |
| Real Exam Qty: | 50–70 |
| Sample Questions: | Oracle 1Z0-1064-26 Sample Questions |
| Exam Way: | Online proctored or test center (Pearson VUE) |
| Pre Condition: | Recommended: Familiarity with Oracle Fusion Cloud Applications and basic CRM/service concepts |
| Official Syllabus URL: | https://education.oracle.com |
Oracle 1Z0-1064-26 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Service Request Management | - Case and ticket handling
|
| Integrations and Extensions | - Integration capabilities
|
| Knowledge Management | - Knowledge articles
|
| Reporting and Analytics | - Service analytics
|
| Oracle Fusion Service Overview | - Service Configuration Basics
|
| Field Service and Dispatch | - Field service operations
|
Oracle Fusion Service 2026 Implementation Professional Sample Questions:
Which three subobject functions are included in the REST API for Service Requests (SRs)?
- A. Delete message
- B. Update resource manager
- C. Update resource member
- D. Delete activity
- E. Update SR reference
Correct Answer: C,D,E 🗳️
Which two are true characteristics about the lifecycle of a service request?
- A. "Closed" status is set by an automatic job after a specified number of days.
- B. If required, users can manually set the "Closed" status for a service request.
- C. Users can reopen a service request when the status is set to "Closed".
- D. "Customer working" is one of the five seeded status types.
- E. Users can reopen a service request when the status is set to "Resolved".
Correct Answer: A,E 🗳️
You are at the beginning of an Engagement Cloud implementation project and your team is not able to find some of the email setup tasks.
Which is the main reason for this issue?
- A. There are no specific e-mail tasks available.
- B. The team members don't have the Email Administrator Role provisioned.
- C. The team members have not established the e-mail feature on the Offerings page.
- D. The environment was not provisioned correctly and the service module is missing.
Correct Answer: C 🗳️
Your client has already established a product catalog of sales products and now wants to include service products to categorize service requests. You suggest the creation of a new catalog.
What are two advantages of creating a new service catalog instead of using an existing one?
- A. allows the display of a product hierarchy specifically for service purposes
- B. allows use of a simpler hierarchy
- C. requires less work and effort
- D. allows you to use the same product hierarchy as sales
Correct Answer: C,D 🗳️
You have been asked to manage the availability of Knowledge articles. The requirement is that agents, internal users, and external users should all have a way of accessing the articles.
Which three options achieve your customer's requirement?
- A. Make them available to employees and agents via My Knowledge.
- B. Make them available internally to agents as part of the Service Request Knowledge Panel.
- C. Make them available to external users by giving them access to the internal "My Knowledge" page.
- D. Make them available externally to customers via My Digital Customer Service (DCS).
- E. Make them available for users with the "Knowledge Analyst" and "Knowledge Manager" roles only.
Correct Answer: A,D,E 🗳️
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