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Avaya APSS Avaya Solutions for Midsized Customers Online Test Sample Questions:

1. A customer inquires about deploying Avaya IP Office TM via the cloud to multiple sites, with each site having 30 to 50 employees.
Which Avaya IP Office edition would be used into meet this need as a cloud service?

A) Essential Edition
B) Preferred Edition
C) Server Edition
D) Select Edition
E) Basic Edition

2. The _______________ licensing model is based on the number of concurrent agents logged in.

A) Core
B) Power
C) Workforce Management Named User
D) Concurrent

3. Which of the following statements is TRUE regarding Avaya Contact Center Select? Avaya Contact Center Select. (Select three.)

A) Scales to advanced enterprise-grade features and integration with Avaya and 3rd party solutions
B) Provides rapid deployment targets
C) Offers only simple inbound voice call routing and reporting
D) Is built for Avaya IX TM Workforce Engagement Select
E) Supports the distribution of on-premise and remote agents and supervisors

4. A potential customer in the Hospitality market is looking for a communication solution sized for hotel branches, with high-quality endpoints that will allow them to customize functionality and add their own branding.
Which of the following products will satisfy that need? (Select two.)

A) Avaya Vantage K165 endpoints
B) Avaya Aura
C) Avaya IP Office TM
D) Avaya DECT-6 wireless endpoints
E) Avaya J-169 desk phones

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