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Pegasystems PEGACPSSA24V1 Exam Syllabus Topics:

Pegasystems Certified Pega Senior System Architect 24 Sample Questions:

1. A help desk ticket case type is defined as follows:

If the Process ticket step is configured to set the status to Pending-Triage, when is the status of the case set to Pending-Triage? Response:

A) When the Process ticket step starts
B) When the Triage stage completes
C) When the Process ticket step completes
D) When Verify solution step starts

2. You want operators in two separate units to be able to perform work routed to either unit. Which configuration supports this requirement?
Response:

A) On each unit record, associate both operators with each unit.
B) On the work group record, associate the operators with the work group.
C) On each operator's record, associate the operator with both units.
D) On each operator's record, associate the operator with the same work group.

3. The page .Product contains data retrieved from an external system of record using a data page. How do you ensure .Product always contains the most current data from the data page?
Response:

A) Select Copy data from a data page on .Product.
B) Define a reference property that refers to the data page.
C) Configure .Product to refer to a keyed data page.
D) Select Refer to a data page on .Product.

4. Based on the information in the chart. If you execute the rule when .Dept=Engineering. which version does Pega use?

Response:

A) 01-01-35
B) 01-01-01, .Dept=Engineering
C) 01-01-20, .Dept=Engineering
D) 01-01-01, None

5. In which situation would you most likely create a work party?
Response:

A) To indicate the party responsible for approving a case
B) To correspond with a customer regarding a complaint
C) To identify the party responsible for a case throughout a stage
D) To capture information about a beneficiary on an insurance policy

Solutions: