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CIPS Operations Management Sample Questions:

1. The functional objectives of each business department must be set prior to the organisation setting the corporate objectives. Is this True?

A) no- the corporate objectives are set first
B) no- there does not need to be an alignment between functional and corporate objectives so they can be created at any time
C) yes- the most important objectives from each department will be selected to create the corporate objectives
D) yes- these individual objectives will collectively make up the corporate objectives

2. The operating process which ensures projects are completed according to customers' specifications is known as what?

A) process selection
B) procurement
C) project management
D) quality control

3. Inventory Management is an important focus of operations within the Construction Industry. Is this TRUE?

A) yes- its important that materials are ordered to the correct timescale to ensure the project remains on track
B) no- the construction industry does not require the storage of inventory
C) yes- this is the most important aspect of managing a construction project
D) no- inventory management is a key focus in the manufacturing industry only as raw materials are converted into outputs

4. Which of the following would you likely find on a Process Control Chart which is being used to monitor the quality of products manufactured in a factory?

A) frequency of defects
B) different activities completed and the amount of slack available in each activity
C) upper and lower control limits
D) arrows showing the flow of goods

5. In which industry would scheduling, health and safety and quality control be key focuses of operations processes?

A) retail
B) agriculture
C) finance
D) construction

Solutions: