Last Updated: Aug 26, 2026
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Apex Development for Order Customization | 25% | - Bulk data handling and best practices - Asynchronous processing (Queueable, Future) - Custom logic extension for order processes - Apex triggers for order events |
| Topic 2: Order Orchestration and Automation | 15% | - Process automation and optimization - Error handling and retry mechanisms - Orchestration scenario design - Flow Builder for order automation |
| Topic 3: Data Management and Performance | 10% | - Large dataset management - Governor limits and scalability - Data indexing and query optimization |
| Topic 4: Integration with External Systems | 25% | - REST / SOAP API integration patterns - ERP, payment, inventory system integration - Middleware and external system connectivity - Platform Events for real-time updates |
| Topic 5: Order Lifecycle Management and Architecture | 20% | - Order orchestration plans and workflows - Order Summary, Fulfillment Order structure - Order data model and relationships - Fulfillment status tracking and state management |
| Topic 6: Testing, Debugging and Deployment | 5% | - Deployment best practices - Debugging and troubleshooting - Apex testing and code coverage |
Question 1
What considerations are critical when implementing real-time calls using APIs in Order Management? (Choose two)
A. Using batchable Apex instead of real-time APIs
B. Ensuring authentication and data security for API calls
C. Disabling object relationships to simplify calls
D. Validating payload data before processing
Question 2
How can Salesforce Order Management support bulk order processing?
A. By using Workflow Rules for batch updates
B. By implementing Batch Apex to handle large datasets
C. By avoiding customization for processing efficiency
D. By integrating with external ETL tools exclusively
Question 3
A customer needs to implement a solution for handling bulk refunds.
What approach should be used?
A. Manual data uploads via Data Loader
B. Real-time updates using REST APIs
C. Static templates for refund approvals
D. Custom Apex Jobs with batch processing
Question 4
How can Batch Apex be used to enhance Order Management workflows? (Choose two)
A. Processing large datasets efficiently without governor limits
B. Reducing processing time for bulk orders
C. Automating legacy system updates for new orders
D. Replacing all real-time integrations with batch jobs
Question 5
Which is the first step in configuring Omnichannel Inventory for Salesforce Order Management?
A. Define inventory locations and their relationships
B. Automate inventory updates using Apex Triggers
C. Decommission existing inventory management systems
D. Enable real-time reporting for inventory levels
Solutions:
| Question 1 Answer: B,D | Question 2 Answer: B | Question 3 Answer: D | Question 4 Answer: A,B | Question 5 Answer: A |
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