Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support a customer whose Microsoft Lync Server 2013 environment includes a single Lync Server 2013 Standard Edition pool located in a main office and four branch offices that are connected by a 3MB dedicated wide area network (WAN) link, with 100 users in each office. The Lync client's IP address is 10.0.0.100. The Lync IP server's address is 192.168.255.2. Quality of Service (QoS) is configured in Lync server for voice to use the differentiated services code point (DSCP) with a value of 46.
Users in the branch offices report poor audio quality during conferences that are hosted on Lync. The results of a network trace include the following information: Based on the network trace, you need to identify the most likely cause of the call quality issues. Which setting should you modify?

A) MTU
B) Geo IP
C) STUN port
D) DSCP value

2. DRAG DROP You support Microsoft Lync Server 2013 servers in your customer's company network. The Lync topology includes one site named HQ, with two servers named LyncFE.contoso.com and LyncDir.contoso.com. The servers use Kerberos authentication for web services. The Kerberos authentication account name is contoso\kerberos. he account has been accidentally deleted from the Active Directory Domain Services (AD DS) database. Users are unable to sign in to Lync. ou need to restore Kerberos authentication. You remove
Kerberos assignment
for the missing
account and enable the topology. n which order should you perform the next actions? (To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.)

3. You support a customer whose network environment includes Microsoft Lync Server 2013. Some devices run Lync Phone Edition and others run Lync soft clients. Lync soft client users report that they experience voice quality problems with other Lync soft client users. Lync Phone Edition users are not affected. You need to prioritize voice traffic for Lync soft clients to match the default Quality of Service (QoS) configuration of the Lync Phone Edition users. What should you do?

A) Create a Group Policy with Voice 8021p set to 40.
B) Create a Group Policy with VoiceDiffServTag set to 0.
C) Create a Group Policy with Voice 8021p set to 0.
D) Create a Group Policy with VoiceDiffServTag set to 40.

4. You support a Microsoft Lync Server 2013 environment that includes:
-a single Standard Edition server,
-a single consolidated Edge Server, and
-a single Forefront Threat Management Gateway 2010 server that is acting as an HTTP(s) reverse proxy.
Remote users report that the company logo isn't being displayed alongside the text in their Online Meeting invites.
You need to find out why the logo is not being retrieved.
Which two actions should you perform? (Each correct answer presents a part of the solution. Choose two.)

A) From the Lync Server Management Shell, execute the Get-CSWebServiceConfiguration | FL Identity,LogoURL cmdlet.
B) Using the Lync Server 2013 Logging Tool, debug traffic on the Lync Server 2010 Edge Server.
C) Using a test client outside the corporate network, use an HTTP tracing tool to debug the traffic.
D) From the Lync Server Management Shell, execute the Get-CSMeetingConfiguration | FL Identity,l_ogoURL cmdlet.
E) Using a test Client inside the corporate network, use an HTTP tracing tool to debug the traffic.

5. You support a customer whose network environment includes Microsoft Lync Server 2013 servers, an Active Directory Domain Services (AD DS) domain, and Microsoft Exchange 2010. All client computers have Lync 2013 and Outlook 2010 installed. You deploy USB-tethered Lync Phone Edition devices for a group of users. Users are able to access all dialing features, calendar, and contacts. Users report that the Call Logs feature is unavailable for them. You need to make Call Logs available to all users. What should you do?

A) Configure the Lync Phone Edition devices to use only PIN authentication.
B) Add the Exchange Unified Messaging server role to the Exchange organization.
C) Add an Exchange Autodiscover SRV record to the company DNS servers.
D) Configure Lync Phone Edition devices to use only client certificate authentication.

Solutions: