Try Avaya : 3000.3 valid & accurate questions and answers
Updated: Jul 24, 2026
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Avaya 3000.3 Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya Small and Medium Enterprise (SME) Communications Solutions Exam |
| Exam Number: | 3000.3 |
| Exam Format: | Multiple Choice |
| Real Exam Qty: | 59 |
| Available Languages: | English |
| Exam Price: | USD 69.98 (varies by provider; official pricing not publicly fixed) |
| Recommended Training: | Avaya Official Training Resources |
| Exam Registration: | Avaya Learning & Certification Portal |
| Sample Questions: | Avaya 3000.3 Sample Questions |
| Exam Way: | Typically delivered via proctored online exam or authorized testing centers (Pearson VUE depending on region) |
| Pre Condition: | No strict prerequisite publicly defined; basic networking and telephony knowledge recommended |
| Official Syllabus URL: | https://www.avaya.com |
Avaya 3000.3 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| SME Communications Solutions Overview | - Avaya Small and Medium Enterprise (SME) portfolio concepts
|
| System Features and Services | - Telephony features
|
| System Installation and Configuration | - Initial system setup
|
| Maintenance and Troubleshooting | - System monitoring
|
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
1. A customer has multiple IP Offices connected using IP trunks. The systems have installed and working for over three years. Users recently are reporting that they are not able to dail between sites. Which three actions would be considered best practice approaches for resolving the issue?
(Choose three.)
A) Research possible causes and implement a solution
B) Test and document the results of the implemented solution.
C) Duplicate the issue and obtain traces.
D) Replace hardware outside warranty.
E) Upgrade or downgrade the IP Office core software to fix the issue.
2. A customer is installing an IP500v2 with one hundred 1600 series IP Phones. The customer has an existing Juniper VPN gateway for their remote works and would like to provide hard telephones for their remote works to login at home. What is needed to accomplish this?
A) VPN gateway for each remote worker
B) 1616 IP Phone with VPN software
C) modified 46vpnsettings .txt file
D) Modified 46XXsettings. scr file
3. After an IP Office upgrade, the customer reports that "Please Wait" continuously appears on the 5420 DS telephone. What will resolve the problem?
A) Start the IP Office Manager application.
B) If IP Office does not restart correctly, power-off and power-on IP Office and the problem will be corrected.
C) The 5430 DS is no longer supported.
D) The 5420 DS is corrupted and must be replaced
E) The CCR lost connection to IP Office; wait until the LED on the CCR status tums green again and the telephone will start to work.
4. An existing IP Office customer currently has an IP500 with 14 analog trunks, thirty 2420 digital stations and 16 fax machines connected to their IP Office. They have purchased a 24/30 channel ISDN line from their provider to upgrade the trunk capacity of the system. What must be added to the IP Office to make this work?
A) ATM16 Expansion Module
B) PRI-UNI Expansion Card
C) VCM32
D) PR124/PR130 or PRI-U Expansion Card
5. The design for an IP Office has two locations. They will need telephones, voicemail, and meet-me conferencing ability. They will have a PRI at the main office and the remote office will use the main office PRI for inbound and outbound calls. The main site has 40 users and one fax machine. The remote site has 15 users and one fax machine. Which cards and modules are required in the IP Office at the main site to support all digital telephones?
A) IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32 Universal PRI Trunk Card, one DS30 Module.
B) IP500 Essential edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32, Universal PRI Trunk Card, one DS30 Module.
C) IP500 Essential edition, three Digital Station 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module.
D) IP500 Preferred edition, three Digital Statin 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module.
Solutions:
| Question # 1 Answer: A,B,C | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: A |
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