Updated: Jul 20, 2026
No. of Questions: 62 Questions & Answers with Testing Engine
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| Certification Vendor: | Avaya |
| Exam Name: | Avaya IX™ Calling Design Exam |
| Exam Number: | 31860X |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple Choice, Scenario-Based, Proctored |
| Passing Score: | 70% - 72% |
| Exam Price: | USD 125 |
| Related Certifications: | Avaya OneCloud UCaaS Design Avaya Certified Design Expert (ACDE) |
| Certificate Validity Period: | 2 years |
| Real Exam Qty: | 60 |
| Available Languages: | English |
| Recommended Training: | Avaya IX Calling Design Official Training Avaya IX Calling Design Documentation |
| Exam Registration: | Pearson VUE Registration Avaya Learning |
| Sample Questions: | Avaya 31860X Sample Questions |
| Exam Way: | Online proctored or in-person at authorized Pearson VUE test centers |
| Pre Condition: | Recommended: Basic knowledge of Avaya UC solutions, networking, SIP, and telephony concepts; no mandatory prerequisite exam |
| Official Syllabus URL: | https://learning.avaya.com/ |
| Section | Weight | Objectives |
|---|---|---|
| Security & Compliance | 15% | - Security framework and policies - Regulatory compliance requirements - Encryption and authentication |
| Design Principles & Requirements Analysis | 20% | - Customer requirements gathering - Dial plan and numbering scheme design - Network infrastructure assessment - Scalability and redundancy planning |
| Deployment & Troubleshooting | 10% | - Deployment planning and validation - Common design issues and resolution - Monitoring and performance optimization |
| Core Solution Design | 25% | - Avaya IX Calling core components design - Call routing and handling design - User and device provisioning model - Media and signaling design |
| Avaya IX Calling Overview | 10% | - Solution architecture and components - Key features and benefits - Integration with other Avaya platforms |
| Integration & Interoperability | 20% | - Third-party application integration - Interoperability with Avaya Aura - Integration with PSTN and legacy systems |
1. You are putting together a proposal for a Communication Manager solution that has the following requirements:
* 300 9611G telephones running H.323
* 275 9641GS telephones running SIP
* 75 Analog telephones
* 350 3129 telephones
* 100 Avaya Equinox clients
300 9611G telephones running H.323
275 9641GS telephones running SIP
75 Analog telephones
350 J129 telephones
100 Avaya Equinox clients
How many endpoints will directly register/connect to Communication Manager?
A) 400
B) 375
C) 1025
D) 625
2. A customer with an Avaya Aura Platform requires survivable remote capabilities at their new branch location. The new branch location must also support five analog telephones and two Tl trunks.
What will address these requirements?
A) Communication Manager and Session Manager on Appliance Virtualization platform with local data switch
B) Communication Manager on Appliance Virtualization platform with local data switch
C) G450 with embedded S8300 with needed media modules
D) G430 with embedded S8300 with needed media modules
3. A customer has a branch location with the following requirements:
* 24 H.323 Endpoints
* 30 SIP Endpoints
* 1 DS-1 for PSTN trunking
* 15 Analog Ports
* Survivability for all endpoints in event of WAN fail
What is the least cost gateway solution that meets all of these requirements?
A) G430 Media Gateway
B) G450 Media Gateway
C) G430 Media Gateway with S8300
D) G450 Media Gateway with S8300
4. Your customer is asking about the Multiple Appearance Directory Number (MADN) feature that has been added in support of CS1000 migrations. It includes Single Call Appearance/Arrangement (SCA) which works like Communication Manager bridging, and multiple Call Appearance/Arrange (MCA) which works like bridging on the CS1000.
Which statement about MCA is true?
A) It is only available on Device Adapted sets.
B) It makes all calls private.
C) It is only available on Avaya Equinox clients.
D) It is tied to a particular call appearance on the primary endpoint.
5. Your customer has a CTI application that requires Avaya Aura Application Enablement Services (AES). To work with AES, how must Communication Manager be operating?
A) In the Avaya Aura Core
B) As an Evolution Server
C) In a survivable remote mode
D) As a Feature Server
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: C |
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