Updated: May 28, 2026
No. of Questions: 60 Questions & Answers with Testing Engine
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1. Which action should be done to assess training needs?
A) Identify where the system is most confusing to use.
B) Look at prior problem tickets.
C) Ask mangers if their employees need new skills.
D) Conduct interviews with people who represent major user roles.
2. Which option is included in a business scenario?
A) list of recommended technology products, to provide automation and reduce costs
B) peak, low, and average transaction volumes
C) activity-based costing used to perform the activities.
D) business goal, major activities, information used, and interactions among people and technology
3. Which statement about a roadmap is true?
A) It shows a path for projects or initiatives that is consistent with the architectural direction.
B) Requirements are subjective and viewpoints are fact.
C) It focuses on a broader scope than an architectural blueprint.
D) It can be created earlier in a project, as compared to an architectural blueprint.
4. Which option is recommended when you document potential solution options?
A) Provide analysis to the lowest level of detail for each of the available choices.
B) Only list two possible choices to make it easiest for the customer to make a selection.
C) Only provide data on Cisco and Partner solutions. If ecosystem partners are used in the solution, refer the customer to these companies for solution information.
D) Communicate information about various options at a relatively similar level of detail.
5. Which option explains how a manager's viewpoint can be confirmed?
A) by running a group session
B) by asking the manager for evidence
C) by validating with the manager's boss
D) by restating the manager's view and asking if you understood correctly
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: D |
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