Try Nortel : 920-129 valid & accurate questions and answers
Updated: Jul 24, 2026
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Nortel 920-129 Exam Overview:
| Certification Vendor: | Nortel |
| Exam Name: | Nortel Self-Service Solution Engineering |
| Exam Number: | 920-129 |
| Real Exam Qty: | 60-100 |
| Related Certifications: | Nortel Certified Design Specialist (NCDS) Nortel Certified Support Specialist (NCSS) |
| Passing Score: | 70-75% |
| Available Languages: | English |
| Certificate Validity Period: | 3 years |
| Exam Price: | USD $125 |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple Choice, Scenario-Based Questions |
| Recommended Training: | Nortel Official Training (Discontinued) |
| Exam Registration: | Prometric Registration |
| Exam Way: | Proctored at Prometric test centers |
| Pre Condition: | None required; recommended knowledge of Nortel IP telephony and contact center solutions |
| Official Syllabus URL: | Retired - Original site no longer available |
Nortel 920-129 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Maintenance and Troubleshooting | 25% | - Fault isolation and resolution - System administration and updates - Performance optimization |
| Topic 2: Features and Functionality | 25% | - User self-service portal features - Reporting and monitoring tools - Call routing and management |
| Topic 3: Self-Service Solution Architecture | 25% | - Solution design principles - Hardware and software requirements - System components and interfaces |
| Topic 4: Installation and Configuration | 25% | - Integration with Nortel communication platforms - Server setup and deployment - Database and security configuration |
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