Try Apple : 9L0-064 valid & accurate questions and answers

Updated: Sep 05, 2026

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Apple 9L0-064 Exam Overview:

Certification Vendor:Apple
Exam Name:Apple OS X v10.8 Troubleshooting Exam
Exam Number:9L0-064
Exam Format:Multiple choice, Scenario-based questions
Related Certifications:Apple Certified Support Professional (ACSP)
Apple Certified Technical Coordinator (ACTC) 10.8
Available Languages:Japanese, English
Sample Questions:Apple 9L0-064 Sample Questions
Exam Way:Typically delivered as proctored online or onsite multiple-choice exam via authorized testing centers.
Pre Condition:Basic knowledge of macOS (OS X 10.8) usage and navigation is recommended.

Apple 9L0-064 Exam Syllabus Topics:

SectionObjectives
User Accounts and Permissions- File system permissions
  • 1. Fixing disk permissions
    • 2. Permission structure in OS X
      - User account management
      • 1. Login issues and keychain problems
        • 2. Admin vs standard user roles
          Networking and Connectivity- Network configuration
          • 1. TCP/IP configuration basics
            • 2. Wi-Fi and Ethernet troubleshooting
              - Network services
              • 1. Network diagnostics tools
                • 2. DNS and DHCP issues
                  Applications and System Services- System services
                  • 1. Login items and startup services
                    • 2. Launch services and daemons
                      - Application troubleshooting
                      • 1. App crash diagnostics
                        • 2. Compatibility issues
                          Troubleshooting and System Management- System performance and maintenance
                          • 1. System logs and troubleshooting tools
                            • 2. Activity Monitor and system diagnostics
                              - macOS startup process and boot issues
                              • 1. Recovery and safe boot troubleshooting
                                • 2. Startup sequence and boot modes
                                  File Systems and Storage- Disk management
                                  • 1. Disk Utility usage
                                    • 2. Partitioning and formatting drives
                                      - Data protection
                                      • 1. Time Machine backups
                                        • 2. Data recovery basics
                                          Security and Updates- Software updates
                                          • 1. System update troubleshooting
                                            • 2. Mac App Store updates
                                              - System security
                                              • 1. Firewall configuration
                                                • 2. FileVault basics

                                                  Apple OS X v10.8 Troubleshooting Sample Questions:

                                                  Question #1

                                                  Mike's iMac starts, but stops responding before it reaches the login screen. He does not have a recent backup of his data. You would like to help Mike verify the startup volume, and repair it only if necessary. What is the best way to accomplish this task?

                                                  • A. Start the iMac from OS X Recovery and use Disk Utility.
                                                  • B. Start up in single-user mode and type the /sbin/fsck -fy command.
                                                  • C. Start the iMac from OS X Recovery and use Terminal.
                                                  • D. Hold the shift key down to Safe Boot the iMac.
                                                  Answer: A
                                                  Question #2

                                                  After installing software updates, Scott's Mac mini stops responding during startup and will not show the login screen. What built-in startup mode might resolve this issue?

                                                  • A. Target Disk Mode
                                                  • B. Safe Boot
                                                  • C. Verbose
                                                  • D. Single User
                                                  Answer: B
                                                  Question #3

                                                  A technician suspects that an application's preference file is causing the app to crash at launch.
                                                  Which of the following techniques would be best to confirm the issue?

                                                  • A. Startup from OS X Recovery, open Disk Utility and repair the startup disk.
                                                  • B. Use "Go to Folder..." or press the Option key to access the user library, move the suspected preference file to the desktop and then try launching the application.
                                                  • C. Delete the application, reinstall it, then try launching it again.
                                                  • D. Use a Time Machine backup to restore the entire User folder.
                                                  Answer: B
                                                  Question #4

                                                  If users have FileVault 2 enabled, Time Machine will automatically encrypt their backup. True or False

                                                  • A. True
                                                  • B. False
                                                  Answer: B
                                                  Question #5

                                                  Which of the following Macs support AirPlay Mirroring in OS X Mountain Lion? SELECT ALL THAT APPLY

                                                  • A. MacBook (Late 2008 Aluminum)
                                                  • B. MacBook Pro (Early 2011)
                                                  • C. Mac mini (Early 2009)
                                                  • D. MacBook Air (Mid 2011)
                                                  • E. Mac Pro (Mid 2010)
                                                  Answer: B,D

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