Try Apple : 9L0-066 valid & accurate questions and answers
Updated: Sep 07, 2026
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Apple 9L0-066 Exam Overview:
| Certification Vendor: | Apple |
|---|---|
| Exam Name: | OS X Yosemite Troubleshooting Exam |
| Exam Number: | 9L0-066 |
| Exam Duration: | 90 minutes |
| Related Certifications: | Apple Certified Support Professional (ACSP) Apple Certified Mac Technician (ACMT) |
| Exam Format: | Scenario-based questions, Multiple choice |
| Available Languages: | English |
| Recommended Training: | Apple Support Training Resources |
| Exam Registration: | Apple Training and Certification |
| Sample Questions: | Apple 9L0-066 Sample Questions |
| Exam Way: | Online or authorized testing center (varies by region and provider) |
| Pre Condition: | Basic knowledge of OS X Yosemite and general Mac OS troubleshooting skills is recommended. |
| Official Syllabus URL: | https://training.apple.com |
Apple 9L0-066 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: System Security and Privacy | - FileVault and system security settings - Privacy settings and permissions |
| Topic 2: System Installation and Configuration | - System requirements and compatibility troubleshooting - Recovery and reinstall options - OS X Yosemite installation and upgrade processes |
| Topic 3: File Systems and Data Management | - File permissions and access control - Disk Utility and storage troubleshooting |
| Topic 4: Networking and Connectivity | - Wi-Fi and Ethernet troubleshooting - Network configuration and DNS issues |
| Topic 5: Peripherals and Hardware | - Input devices and hardware diagnostics - Printer and external device troubleshooting |
| Topic 6: Applications and System Performance | - Application crashes and compatibility issues - Performance optimization and Activity Monitor usage |
| Topic 7: User Accounts and Authentication | - User account creation and management - Login issues and keychain troubleshooting |
| Topic 8: System Recovery and Maintenance | - Time Machine backup and restore - Safe Mode and recovery tools |
Apple OS X Yosemite Troubleshooting Sample Questions:
An iMac starts, but becomes unresponsive after the login screen. How can you easily disable login items to see if they are causing the issue?
- A. Start the iMac to OS X Recovery and reinstall OS X
- B. Start the iMac to OS X Recovery, open Terminal, and use it to delete all login items.
- C. Hold Command-S to enter single-user mode, then mo
- D. Hold the Shift key at start up to Safe Boot.
Wireless Diagnostics incorporates Monitor Mode. Which of the following customer scenarios would Monitor Mode help with the most?
- A. A customer cannot connect to any password-protected wireless networks.
- B. A customer is having trouble sending and receiving Mail on a company wireless network.
- C. A customer is experiencing slow speeds on a specific public Wi-Fi connection.
- D. A customer will intermittently have a Wi-Fi connection drop. The customer cannot narrow down any specific time that it happens.
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What should you do first if a MacBook Air (13-inch, Mid 2013) does not show the AirPlay Display menu icon on a network with an Apple TV (3rd generation)?
- A. Download the latest copy of iTunes and restore the Apple TV.
- B. Reset all of the settings on the Apple TV and rejoin the network.
- C. Startup the MacBook Air from Recovery HD and reinstall OS X.
- D. Ensure the "Show mirroring options in the menu bar" preference is enabled.
Marilyn wants to know which apps on her Mac store documents in iCloud. Where can you direct Marilyn to view apps that store documents and data in iCloud?
- A. Click iCIoud in System Preferences and then click on iCloud Drive Options
- B. Log into iCloud.com and click Settings to view supports applications.
- C. Select iCIoud Drive from the Finder sidebar and click the Applications folder.
- D. Select iCIoud Drive from the Applications folder.
Brandon is returning to iPhone after trying a competitor's smart phone. He cannot remember the Apple ID he previously used for Apple services. How do you help?
- A. Send an email to iforgot.apple.com.
- B. Create a new Apple ID at appleid.apple.com.
- C. Click Find your Apple ID on appleid.apple.com.
- D. Answer the security questions on
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