Try BlackBerry : BCP-240 valid & accurate questions and answers
Updated: Jul 21, 2026
No. of Questions: 100 Questions & Answers with Testing Engine
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BlackBerry BCP-240 Exam Overview:
| Certification Vendor: | BlackBerry |
| Exam Name: | BlackBerry 10 Support Specialist |
| Exam Number: | BCP-240 |
| Certificate Validity Period: | Not specified / Retired |
| Passing Score: | 70% |
| Exam Duration: | 120-180 |
| Real Exam Qty: | 60-100 |
| Exam Price: | Approx. $150 USD |
| Related Certifications: | BlackBerry Certified Support Specialist |
| Available Languages: | English |
| Exam Format: | Multiple-choice, Scenario-based, Computer-based (CBT) |
| Recommended Training: | BlackBerry Technical Knowledge Base BlackBerry Official Training |
| Exam Registration: | BlackBerry Certification Portal Pearson VUE |
| Sample Questions: | BlackBerry BCP-240 Sample Questions |
| Exam Way: | Authorized testing centers or online proctored exam (when available) |
| Pre Condition: | Basic knowledge of BlackBerry 10 OS and devices; hands-on experience recommended |
| Official Syllabus URL: | https://www.blackberry.com |
BlackBerry BCP-240 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: BES 10 Integration & Management | 20% | - Connecting to BlackBerry Enterprise Service 10 - Policy enforcement and user accounts |
| Topic 2: BlackBerry 10 Architecture & Components | 15% | - Hardware and software components - BB10 OS fundamentals |
| Topic 3: Application & Content Management | 15% | - BlackBerry World and BlackBerry World for Work - Installing, updating and removing apps |
| Topic 4: Security & Connectivity | 15% | - VPN, Wi-Fi, Bluetooth and cellular settings - Encryption and permissions |
| Topic 5: Device Deployment & Configuration | 35% | - Initial setup and provisioning - Network and connectivity setup - BlackBerry Link and backup/restore |
| Topic 6: Troubleshooting & Maintenance | 25% | - Performance and connectivity fixes - Software updates and OS upgrades - Diagnosing common issues |
BlackBerry 10 Support Specialist Sample Questions:
1. Which of the following is not available under Manage Devices on the BlackBerry Protect portal?
A) View Location
B) Play Sound
C) Wipe Device
D) Backup Device
2. Which of the following is needed to be able to add any new accounts from settings options on a BlackBerry 10 (BB10) device?
A) Wi-Fi should be turned on with access to the host server for which the account is to be added
B) Server needs to only have Activesync enabled
C) Battery should be more than 20%
D) NFC radio should be on
3. A user reports that their Email account is reporting an error that states "Your Device is not connected to a network ". What is the cause?
A) Wireless carrier data is not connected
B) Bluetooth radio is not connected to the wireless network
C) NFC is connected to external device
D) Wi-Fi radio is enabled
4. How is the Settings menu accessed within BlackBerry World?
A) Swipe right from the left bezel
B) Swipe left from the right bezel
C) Swipe down from the top bezel
D) Swipe up from the bottom bezel
5. All users are no longer able to activate using their Username. Activation Password and SRP. However they are able to use a Fully Qualified Domain Name of the BlackBerry Device Service (BDS). What setting in BlackBerry Administration Service (BAS) would be the most likely cause of this issue?
A) Allow activation information to be emailed is set to no
B) Proxy profile is configured to use VPN incorrectly
C) Allow activation over BlackBerry infrastructure set to yes
D) BlackBerry Dispatcher is configured with an Enterprise Proxy
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: C |
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