Try IBM : C1000-042 valid & accurate questions and answers
Updated: Jul 21, 2026
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IBM C1000-042 Exam Overview:
| Certification Vendor: | IBM |
| Exam Name: | IBM Certified Support Professional - TSS |
| Exam Number: | C1000-042 |
| Real Exam Qty: | 60 |
| Related Certifications: | IBM Certified Support Professional - TSS |
| Available Languages: | English |
| Exam Format: | Multiple Choice, Multiple Response |
| Passing Score: | 70% |
| Certificate Validity Period: | Not specified |
| Exam Price: | $200 USD |
| Exam Duration: | 90 minutes |
| Exam Way: | Pearson VUE testing center or online proctored delivery where available. |
| Pre Condition: | IBM recommended completion of TSS Academy training and practical experience in IBM Technical Support Services. No mandatory prerequisite certification was required. |
| Official Syllabus URL: | https://www.ibm.com/training/certification/ibm-certified-support-professional-tss-C0002800 |
IBM C1000-042 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Support Delivery and Case Management | 20% | - Case Handling
|
| Customer Interaction and Communication | 20% | - Customer Management
|
| Problem Analysis and Troubleshooting | 30% | - Diagnostic Skills
|
| Technical Support Fundamentals | 15% | - Support Processes
|
| Technical Support Tools and Resources | 15% | - Support Resources
|
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