Updated: Aug 19, 2026
No. of Questions: 40 Questions & Answers with Testing Engine
Download Limit: Unlimited
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| Certification Vendor: | ISTQB / iSQI |
| Exam Name: | ISTQB Certified Tester Foundation Level - Usability Testing |
| Exam Number: | CTFL-UT |
| Real Exam Qty: | 40 |
| Exam Price: | $199 USD |
| Passing Score: | 65% |
| Exam Format: | Multiple Choice, Closed Book |
| Related Certifications: | ISTQB Certified Tester Foundation Level (CTFL) |
| Exam Duration: | 60 minutes |
| Certificate Validity Period: | Lifetime |
| Available Languages: | English |
| Sample Questions: | ISQI CTFL-UT Sample Questions |
| Exam Way: | Online remote proctored exam or test center exam |
| Pre Condition: | Candidates must hold the ISTQB Certified Tester Foundation Level (CTFL) certification before taking this exam. |
| Official Syllabus URL: | https://istqb.org/certifications/certified-tester-usability-testing-ct-ut/ |
| Section | Objectives |
|---|---|
| Topic 1: Usability and Accessibility Standards | - Usability Standards and Manufacturer Guidelines
|
| Topic 2: Basic Concepts | - Fundamentals
|
| Topic 3: Usability Testing | - Test Execution
|
| Topic 4: Risks in Usability, User Experience and Accessibility | - Typical Risks
|
| Topic 5: Selecting Appropriate Methods | - Method Selection
|
| Topic 6: Roles and Responsibilities | - Stakeholder Collaboration
|
| Topic 7: User Surveys | - Survey Techniques
|
| Topic 8: Usability Reviews | - Types of Usability Review
|
1. You're asked to evaluate the direct interaction between ordinary users and the software product. Which kinds of evaluations would be suited for that?
A) Usability evaluation
B) Usability maturity assessment
C) Risk assessment
D) Accessibility evaluation
2. A large customer complained that a business application developed by your company sometimes transfers the wrong amount of money to clients, although there are no complaints of the actual users. The expected amount differs from the actually transferred amount by a factor of 10 or 100. After analyzing the log files, you found out that the application itself works fine. The problem seems to be caused by confusing text fields and labels for the decimal place, leading to user errors.
Which usability risk should be reasonably addressed for the next release?
A) Users resist using a software product which is essential for their daily work because it lacks usability
B) Increased liability through risk to financial loss caused by a poorly designed or deceptive user interface
C) Users buy the software product but repeatedly need to call support because they don't understand how to use it
D) Users won't buy or use the software product because it lacks effectiveness, efficiency or satisfaction
3. Which of the following statements about usability test scripts is wrong?
A) It contains post-session interview questions.
B) It contains pre-session interview questions.
C) It contains answers to the test questions.
D) It is a checklist used by the moderator of a usability test.
4. You're redesigning the web shop of a customer and found out that they are using legacy web design techniques like HTML tables for design matters, making the website hard to be operated using alternative input and output devices (e.g. screen readers).
Which kind of risk is most likely to occur?
A) Usability risk
B) Accessibility risk
C) User experience risk
D) There's no risk predictable
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: B |
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