Try Guidewire : ClaimCenter-Business-Analysts valid & accurate questions and answers

When capturing information about a damaged vehicle, Succeed Insurance requires that the total distance driven (miles/km) for the vehicle be captured as well. What is the best practice for a Business Analyst (BA) to determine if ClaimCenter already has a field to capture distance driven?

• A. Review the Guidewire ClaimCenter Application Guide for information on creating a vehicle incident.
• B. Log in to ClaimCenter and review the Vehicle Incident screen to see if there is a relevant field.
• C. Check the full view of the Data Dictionary to see if a relevant field exists on the Vehicle entity.
• D. Start Guidewire Studio, search for a Vehicle Incident screen and review it for a relevant field.

Succeed Insurance has a requirement to add a new high-risk indicator to the Claim Status screen for property claims that have a lien on the property. A new icon will be added to the configuration to provide a visual indicator making it easier for Adjusters and other ClaimCenter users to determine that a claim has a lien.
Which two common areas of the user interface (UI) can display the new lien icon? (Choose two.)

• A. Tab Bar
• B. Info Bar
• C. Sidebar
• D. Screen Area
• E. Workspace

During claim intake and adjudication, Adjusters capture contact information for the insured and all claimants.
To improve customer service and reduce the time required to reach these contacts to gather additional claim information, Succeed Insurance will capture the preferred contact method for all person contacts. The new field will be added to the contact details screen of the user interface (UI) as a drop-down list displaying all valid contact methods including email, mail, and phone.
Which version correctly lists the preferred contact methods in the Typelists tab of the Parties Involved User Story Card?

• A. Option D
• B. Option A
• C. Option C
• D. Option B

Succeed Insurance is expanding into California, Texas, and Arizona which have large Spanish-speaking customer bases. Currently language is not considered in assignment. Succeed wants the ability to assign claims to appropriate bilingual Adjusters. Succeed also needs the ability to identify the preferred language of the customers.
The company is planning to implement a slightly modified version of ClaimCenter to suit its organization's needs. The modification will include adding two new required fields to the existing user interface (UI) to capture the reporter's Preferred Language and Preferred Contact Time. This requirement is critical for Succeed to enhance the operational efficiency and expediency of claims processing in its region.
Which two guiding principles apply to this implementation? (Choose two.)

• A. We are not building a system from scratch.
• B. We will challenge current processes.
• C. We will not revisit decisions already documented.
• D. We will include scope that accelerates time-to-market.

At Succeed Insurance, new personal auto claims involving a fatality are assigned to a High Complexity Auto group made up of Adjusters with at least eight years of experience dealing with the issues and emotions commonly found in claims involving fatalities. Fatality claims typically take 18 to 24 days to complete. The assigned Business Analyst (BA) will document the assignment rule for this requirement in User Story Card Assign Claims Exposures and Activities for a Personal Auto Claim - Foundational. The existing tab UI Validation & Business Rules shown below is not a good fit for assignment rules, so a new tab will be added to the Story Card.

Which two sets of columns should the new tab include to accurately capture the assignment rule requirements? (Choose two.)

• A. Global Assignment Rule, Default Group Assignment Rule, Exit Type
• B. Name of DV or LV, Field or Filter, Rules or Links to Master Business Rules Spreadsheet
• C. Entity, Line of Business, Rule Conditions, Rule Actions
• D. Error or Warning?, Base Product/New/Modified, Acceptance Criteria
• E. Comments, Wave or Release, Requirement Number