Try ITIL : ITIL-Practitioner valid & accurate questions and answers
Updated: Sep 05, 2026
No. of Questions: 40 Questions & Answers with Testing Engine
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ITIL ITIL-Practitioner Exam Overview:
| Certification Vendor: | AXELOS / PeopleCert |
|---|---|
| Exam Name: | ITIL Practitioner Certification - IT Service Management |
| Exam Number: | ITIL-Practitioner |
| Exam Price: | USD 250-400 (varies by country and training provider) |
| Related Certifications: | ITIL Intermediate Certifications ITIL Foundation Certificate in IT Service Management ITIL Expert Certification |
| Passing Score: | 70% (28/40) |
| Real Exam Qty: | 40 |
| Exam Duration: | 135 minutes |
| Exam Format: | Multiple Choice, Objective Test Questions (OTQ), Scenario-Based Questions, Closed Book |
| Certificate Validity Period: | Lifetime (under ITIL v3 certification scheme) |
| Available Languages: | Chinese, German, Portuguese, English, Spanish, Japanese, French |
| Sample Questions: | ITIL ITIL-Practitioner Sample Questions |
| Exam Way: | Online Proctored Exam or Authorized Examination Center |
| Pre Condition: | Valid ITIL Foundation Certificate in IT Service Management is required before taking the ITIL Practitioner examination. |
| Official Syllabus URL: | https://www.axelos.com/certifications/itil-certifications/itil-practitioner |
Training Course for the ITIL Practitioner Exam
If you are intending to engage a qualified trainer, ITIL extends preparation through the AXELOS’ ATOs. These are organizations that have been approved to provide official tutoring. One way that they do it is by the in-classroom program (physical or virtual) that runs for 1.5 days. In case you cannot manage to attend classes, you can select the distance learning path.
Prerequisites
Those specialists who plan to obtain the ITIL Practitioner certificate should already hold ITIL V3 Foundation or ITIL 4 Foundation. The intended audience for the certification exam is those IT professionals who are looking to gain and validate their competence in adopting and adapting the ITIL guidance to their own specific circumstances and needs.
Reference: https://www.axelos.com/certifications/itil-certifications/itil-practitioner-level
ITIL ITIL-Practitioner Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Applying Guiding Principles | - ITSM Improvement Principles
|
| Topic 2: Communication | - Effective Communication
|
| Topic 3: Continual Service Improvement | - CSI Approach
|
| Topic 4: Measurement and Metrics | - Measurement Framework
|
| Topic 5: Organizational Change Management | - Change Enablement
|
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