Updated: Oct 22, 2026
No. of Questions: 431 Questions & Answers with Testing Engine
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| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft 365 Identity and Services |
| Exam Number: | MS-100 |
| Related Certifications: | MS-101 Microsoft 365 Mobility and Security Microsoft 365 Certified: Administrator Expert |
| Exam Price: | USD 165 |
| Passing Score: | 700 / 1000 |
| Exam Duration: | 150 minutes |
| Available Languages: | Chinese (Simplified), Chinese (Traditional), German, French, Japanese, Italian, English, Korean, Portuguese (Brazil), Spanish |
| Exam Format: | Hot area, Drag and drop, Active screen, Case studies, Multiple choice, Short answer, Build list |
| Real Exam Qty: | 40-60 |
| Certificate Validity Period: | 2 years |
| Recommended Training: | Microsoft Learning Path: MS-100 Exam Preparation |
| Exam Registration: | Microsoft Learn Exam Page Pearson VUE Registration |
| Sample Questions: | Microsoft MS-100 Sample Questions |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | No mandatory prerequisites; recommended to hold Microsoft 365 workload administrator certification or equivalent experience; required with MS-101 for Enterprise Administrator Expert |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/ms-100/ |
Microsoft MS-100 Exam Reference
Reference: https://www.microsoft.com/en-us/learning/exam-ms-100.aspx
The Microsoft Dynamics CRM Solution Expert (MS-100) is a certification for Microsoft Dynamics CRM and many businesses want their employees to be MS-100 certified for the following reasons:
To be able to administer the system efficiently. Leading companies require their employees to be MS-100 certified so that they can implement and maintain the CRM product. Block Managers and other senior staff also benefit from the certification.
To implement sales, marketing, and service strategies that are based on Dynamics CRM. Hidden or open sales are what make or break companies. Journey and predictive analysis help in uncovering hidden sales and in delivering only the most relevant information to customers.
To be able to provide accurate training to employees on how to use Dynamics CRM for sales, marketing, and service purposes effectively. Rewarding and retaining highly qualified employees is an important factor for businesses.
To be able to make effective business decisions based on accurate data from Microsoft Dynamics CRM or related software tools. Confidentiality is essential in most companies now.
To be able to design and build customizations, applications, and integrations that integrate seamlessly with Dynamics CRM. Uncertified employees may not deliver quality work in this area, resulting in customer dissatisfaction.
Passing the Microsoft MS-100 exam and earning the associated certification demands tons of effort. But, it reaps enough and satisfactory outputs as well. The IT job market has a huge demand for Microsoft certified professionals. The way this test helps a candidate to get hold over high-end knowledge associated with evaluating, planning, deploying, migrating, and managing the Microsoft 365 services is laudable.
MS-100 verifies one's competence to handle the identity, compliance, security, and supporting technology-related tasks with full perfection. All these skills are ideal for job roles like Enterprise System Administrator and System Engineer. Both of these positions allow earning a handsome salary. As per the PayScale, the average pay for the mentioned professionals is $65k and $78k per year, respectively, which is just an average amount.
| Section | Weight | Objectives |
|---|---|---|
| Plan and manage user identity and roles | 30-35% | - Implement and manage Azure AD Connect - Manage Azure AD identities, groups, and licenses - Plan and implement administrative roles - Plan identity synchronization |
| Deploy and manage a Microsoft 365 tenant | 15-20% | - Plan and monitor Microsoft 365 service health and usage - Plan and configure tenant setup and subscriptions - Configure organizational settings and tenant roles - Manage domains and DNS records |
| Plan Microsoft 365 workloads and applications | 20-25% | - Plan connectivity and client access - Plan and deploy Office 365 ProPlus - Plan for Exchange Online, SharePoint Online, and Microsoft Teams - Plan migration strategies for workloads |
| Manage access and authentication | 20-25% | - Configure multi-factor authentication (MFA) - Plan and implement external access - Manage application access and registration - Plan and implement authentication methods |
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