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Apple 9L0-006 Exam Syllabus Topics:

Apple Macintosh Service Sample Questions:

Question 1

To ensure proper fan and temperature control in the Power Mac G5, you must run the thermal calibration routine found on the ______ disc whenever you replace a processor or logic board with a new processor or logic board.

A. Apple Service Diagnostic
B. Apple Hardware Test
C. Fan Control Installer
D. Mac OS X Installer

Question 2

A customer states that he has never been able to burn DVD's with his MacBook, yet his friend has an identical-looking MacBook that can burn DVD's. You have verified that the customer's MacBook has a DVD / CD-RW Combo optical drive and is running the latest version of Mac OS X.
The MacBook has no other problems. What is the probable cause of this issue?

A. The Combo drive is not capable of burning DVD's.
B. The MacBook requires more RAM.
C. The MacBook requires a firmware update.
D. The MacBook optical drive is malfunctioning.

Question 3

Which one of the following is NOT a risk when working around CRTs?

A. Overheating
B. Implosion
C. Toxic materials
D. Electric shock

Question 4

What is the first step to take if you have a Mac that constantly ejects any CD / DVD that is inserted?

A. Replace the logic board.
B. Replace the optical drive.
C. Disconnect all peripheral devices, especially the mouse.
D. Replace the optical drive cable.

Question 5

Which TWO of the following are symptoms of a 'no video' condition? SELECT TWO

A. You can't connect to the Internet.
B. You don't hear a startup chime.
C. The power button or power indicator lights up.
D. The cursor is frozen and the system is unresponsive.
E. You may hear fan or drive noise.

Solutions: