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IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. How is it possible to extend IBM Tivoli Application Dependency Discovery Manager (TADDM) sensors to discover custom components?

A) Perform field customizations using the database configuration application.
B) Read an existing data source such as a spreadsheet or file using the Tivoli Data Loader.
C) Deploy additional agents which can be downloaded from the Integrated Service Management Library.
D) Use the TADDM Custom Server Extension.

2. What is one benefit of IBM Tivoli Provisioning Manager (TPM)?

A) TPM has powerful and agentless discovery technology which can discover assets and asset relationships in realtime.
B) TPM is supplied with an integrated configuration management database which can be used as a foundation for an unaligned provisioning solution.
C) TPM can automate best practices for common data center activities in support of change and release management processes.
D) TPM has a self-service catalog which can be offered out-of-the-box to customers who need to reduce their time to market new services.

3. How is a power user of an IT asset and service management system defined?

A) A user who is responsible for management of the system administration team.
B) A user who is an expert in programming additional features to the system which will be used by other users.
C) A user who has the ability to use advanced features of the system which are beyond the abilities of regular users.
D) A user with the highest level of authorization to access the system.

4. The IBM SrnartCloud Control Desk provides the ability to visualize the impact of what type of change?

A) A change on assets
B) A change on configurations items
C) A change to people
D) A change on services

5. Given that an implementation of IBM SmartCloud Control Desk is integrated to a compatible LDAP system, how would the system administrator modify the access privileges of a problem manager?

A) Modify the profile information access which the problem manager can change on their own
B) Alter the security properties in the LDAP system using an LDIF update
C) Use the Security module in IBM SmartCloud Control Desk
D) Use the Problem Management module in the IBM SmartCloud Control Desk

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