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IBM C9020-970 Exam Syllabus Topics:

SectionObjectives
Topic 1: IBM Enterprise Storage Product Knowledge- IBM SAN Volume Controller
- IBM Flash and Hybrid Storage Solutions
- IBM Spectrum Storage Suite
- Software-Defined Storage Concepts
Topic 2: Customer Requirements and Alignment- Gathering Customer Storage Use Cases
- Aligning Solutions to Customer Needs
Topic 3: Sales Skills and Solution Positioning- TCO/ROI Fundamentals
- Consultative Selling Approach
- Feature/Benefit Articulation
- Competitive Differentiation

IBM Enterprise Storage Sales V4 Sample Questions:

1. Which software plug-in allows storage reporting into the Windows Server?

A) IBM TotalStorage support for Microsoft Volume Shadow Copy and Virtual Disk Service
B) IBM Storage Management Console for VMware
C) IBM Storage Management Pack for SCOM
D) IBM Storage Device Driver for VAAI


2. How is the IBM FlashSystem more efficient than competitor products?

A) Millisecond response time
B) Lower latency
C) Deduplication
D) Use of SSDs


3. Which HP storage system offers similar features of efficiency to IBM XIV?

A) HP 3PAR
B) HP MSA
C) HP LeftHand
D) HP EVA


4. An IBM i customer is interested in an all-flash solution to help with performance and latency in its environment.
Whichadvantagedoes the FlashSystem V840 have overtheother flash solutions in this environment?

A) Support for VIOS
B) Compression
C) Deduplication
D) Native i support


5. Which concern should a sales specialist raise with a customer requesting 4TB drives to support an SAP environment?

A) Higher maintenance costs
B) More capacity than needed
C) Higher power requirements
D) Less performance that needed


Solutions:

Question # 1
Answer: A
Question # 2
Answer: B
Question # 3
Answer: B
Question # 4
Answer: D
Question # 5
Answer: B

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