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IBM C2180-188 Exam Syllabus Topics:

IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:

1. A program manager asks a developer to create a document describing the solution features that end user and system administrators needs to be aware or in order to deploy and use the process application. The developer tells the program manager that documentation is not a deliverable for any playback. The program manager responds by telling the developer that documentation required to enable later developers is a deliverable for which of the following playbacks?

A) Playback 3
B) Playback 2
C) Playback 1
D) Playback 0

2. A program manager is helping an organization optimize their BPM development practices. After talking with the development leads of a number of projects, the program manager suspects that there is a lot of duplication of effort between the projects. What is the first thing the program manager should recommend to reduce this duplication of efforts?

A) Create a catalog of service interfaces.
B) Create a common taxonomy of BPM projects.
C) Create an enterprise model.
D) Create a centralized repository for all BPM artifacts.

3. A one day workshop has been completed, producing an inventory of 2 top-level business processes, 10 lower-level business processes, and 4 integrations. Which categorization of complexity is appropriate and which estimation method should be used in this scenario?

A) Small, Rough Order of Magnitude (ROM)
B) Small, Budgetary Estimate
C) High, Rough Order of Magnitude (ROM)
D) High, Budgetary Estimate

4. A process owner needs to monitor the performance of multiple processes in the aggregate. What should the program manager plan on developing first to satisfy this requirement?

A) Service Level Agreements (SLAs)
B) A report
C) Key Performance Indicators (KPIs)
D) Scoreboards

Solutions: