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Exam MB-901: Microsoft Dynamics 365 Fundamentals

This exam covers the positioning and benefits of adopting Dynamics 365.

Candidates should have a functional understanding of Dynamics 365 capabilities and Microsoft cloud computing.

Candidates of this exam should have general knowledge or relevant working experience in an Information Technology (IT) environment. Candidates should also have a basic understanding of business scenarios and experience in addressing business, legal, and security requirements for IT projects.

You may be eligible for ACE college credit if you pass this certification exam. See ACE college credit for certification exams for details.

Part of the requirements for: Microsoft Certified: Dynamics 365 Fundamentals

Download exam skills outline

Introduction to MB-901: Microsoft Dynamics 365 Fundamentals (beta) Exam

Candidates for MB-901 Exam are seeking to prove fundamental knowledge and skills in Microsoft Dynamics 365 Fundamental domain. Before taking this exam, aspirants ought to have a solid fundamental information of the concepts shared in preparation guide as well as basic understanding of business scenarios would give an added edge.

It is suggested that professionals accustomed to the ideas and also the technologies represented here by taking relevant training courses. Candidates are expected to have some hands-on experience on Microsoft Dynamics 365; artificial intelligence (AI); mixed reality (MR); the Power Platform After passing this exam, candidates get a certificate from Microsoft that helps them to demonstrate their proficiency to their clients and employers.

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-901

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Who should take the MB-901: Microsoft Dynamics 365 Fundamentals (beta) Exam

The MB-901 Exam certification is an internationally-recognized certification which help to have validation for those professionals who should have general knowledge or relevant working experience in an Information Technology (IT) environment. Candidates should also have a basic understanding of business scenarios and experience in addressing business, legal, and security requirements for IT projects.

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Topics of MB-901: Microsoft Dynamics 365 Fundamentals (beta) Exam

Candidates should apprehend the examination topics before they begin of preparation. because it'll extremely facilitate them in touch the core. Our MB-901 exam dumps will include the following topics:

1. Identify Microsoft platform components for Dynamics 365 (30-35%)

Describe integration capabilities

• Integration with third-party apps
• Integration across Microsoft products
• Integration across Dynamics 365 apps
• Custom integrations in Dynamics 365

Describe Dynamics 365 cloud security

• Data loss protection (DLP)
• Data ownership
• Data center access
• Authentication
• Encryption
• SSO
• Industry standard certifications (GDPR, etc)

Understand the benefits of role based security

• Leveraging security roles

• App role-based security

• Life Cycle Services (LCS)

• Azure features used by Dynamics 365

• Streamlined user experience

• PaaS

• Out-of-the-box security roles Identify the business value of the Microsoft cloud

Understand the use of Power Platform in Dynamics 365

• Power BI
• Power Automate
• Power Apps
• Common Data Service
• AI Builder

Understand the benefits of the Common Data Model

• Extensibility
• Analytics
• Consistency
• Interoperability

Identify Dynamics 365 reporting capabilities

• Extensible reporting
• Role-based reporting
• Built in reporting

2. Understand AI and Mixed Reality for Dynamics 365 (10-15%)

Leverage AI for data insights

• Relationship insights
• Sales insights
• Fraud protection
• Customer insights
• Customer service insights
• Virtual agents

Leverage mixed reality

• Layouts
• Remote assist
• Guides

3. Understand Customer Engagement apps (25-30%)

Understand the capabilities of Dynamics 365 Sales

• Contact management
• Pipeline management
• Dynamics 365 sales automation
• Customer requests and follow up
• LinkedIn Sales Navigator

Understand the capabilities of Dynamics 365 Marketing

• Surveys
• Dynamics 365 for marketing
• Customer journey
• Lead generation and qualifications
• Event management
• Landing pages
• Segmentation

Understand the capabilities of Dynamics 365 Field Service

• Service resource scheduling
• Connected Field Service
• Field Service Mobile
• Resource Scheduling Optimization (RSO)
• Proactive customer service

Understand the capabilities of Dynamics 365 Customer Service

• Account management
• Knowledge articles
• Case life cycle
• Omni channel service

3. Understand Dynamics 365 Finance and Operations apps (25-30%)

Understand the capabilities of Dynamics 365 Finance

• Budgeting
• Global attributes
• Project accounting
• Enterprise asset management
• Real time cash flow visibility
• Accounts Receivable
• Accounts Payable
• General Ledger
• End to end business processes

Understand the capabilities of Dynamics 365 Human Resources Core HR

• Employee self-service
• Benefits management
• Personnel management
• Employee development

Understand the capabilities of Dynamics 365 Business Central

• Project management
• Budgeting
• Finance
• Supply chain
• Sales and service
• When to use Business Central vs other Dynamics 365 products

Understand the capabilities of Dynamics 365 Supply Chain Management

• Manufacturing
• Master planning
• Project accounting
• Product information
• Warehouse management
• Procurement and sourcing
• Modernize operations

Understand the capabilities of Dynamics 365 Retail

• Retail capability
• Channel Management
• Point of Sale (POS)
• Mobile commerce

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