Last Updated: Nov 06, 2026
No. of Questions: 148 Questions & Answers with Testing Engine
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| Certification Vendor: | NetApp |
|---|---|
| Exam Name: | NetApp Certified Support Engineer (NCSE) |
| Exam Number: | NS0-194 |
| Passing Score: | 63% |
| Certificate Validity Period: | 24 months |
| Real Exam Qty: | 60 |
| Exam Duration: | 90 minutes |
| Related Certifications: | NetApp Certified Data Administrator (NCDA) NetApp Certified Support Engineer – ONTAP Specialist (NS0-593) |
| Exam Price: | USD 150 |
| Available Languages: | English |
| Exam Format: | Multiple choice |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Onsite or online proctored via Pearson VUE |
| Pre Condition: | Recommended 6–12 months of hands-on NetApp ONTAP experience |
| Official Syllabus URL: | https://www.netapp.com/support-and-training/netapp-learning-services/certifications/support-engineer/ |
| Section | Objectives |
|---|---|
| Topic 1: Active IQ | - Using Active IQ for support and diagnostics |
| Topic 2: ONTAP OS | - How ONTAP interacts with external components - Volume concepts - Supported ONTAP protocols - ONTAP networking concepts - ONTAP logging mechanisms - Disk or aggregate concepts |
| Topic 3: NetApp Hardware | - Field Replaceable Units (FRUs) in a NetApp system - Hardware replacement process - Compute technology - Storage hardware technology |
| Topic 4: Data Protection | - Data protection concepts - Data protection operations |
| Topic 5: Troubleshooting NetApp Hardware and Software | - Performance analysis - How to collect and analyze information - Troubleshooting data access problems |
| Topic 6: NetApp Cloud Data Services | - Components of a hybrid cloud solution - Components of cloud data services |
A customer explains that they are recently seeing very high read latency for their CIFS clients.
They ask you to troubleshoot the issue. Storage-level latency appears within historical norms. In this scenario, what else should you investigate?
Correct Answer: B 🗳️
Explanation: Only visible for Exams-boost members. You can sign-up / login (it's free).
A customer is showing disk utilization is at 100% in Active IQ even though there are low protocol operations on the controller. You review the data shown in the exhibit.
In this situation, what should you do?
Correct Answer: D 🗳️
Customers are accessing data that was mirrored from an ONTAP 9.3 system to an ONTAP 9.5 system using DP SnapMirror. Performance on the ONTAP 9.5 system is degraded.
In this scenario, what would cause this problem?
Correct Answer: D 🗳️
Explanation: Only visible for Exams-boost members. You can sign-up / login (it's free).
Which NetApp technology enables a volume to span across one or more aggregates and one or more NetApp nodes?
Correct Answer: C 🗳️
Explanation: Only visible for Exams-boost members. You can sign-up / login (it's free).
Referring to the exhibit, which two components should be examined? (Choose two.)
Correct Answer: A,B 🗳️
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