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Apple OS X Support Essentials 10.9 Sample Questions:

1. Which of these files will Time Machine, by default, NOT back up?

A) An encrypted file that was created to track passwords
B) A Time Machine preference .plist file
C) Any file in the Trash
D) A file that Time Machine identifies as conflicting with a previously backed-up file

2. How can an OS X system automatically connect to a Wi-Fi network?

A) Code-signed items include a digital signature that the system can use to verify the authenticity and integrity of the application or process and its resources.
B) The Activity Monitor application is used to monitor open processes and applications.
C) A new OS X system can only automatically connect to Wi-Fi networks that have no standard authentication mechanism, otherwise known as an "open network." However, a configured OS X system can automatically reconnect to authenticated Wi-Fi networks, provided that the appropriate information was saved to the Keychain system.
D) A standard user can connect to any non-WPA Enterprise Wi-Fi network via the Wi-Fi status menu. Because the system Keychain must be modified for WPA Enterprise connections, only an administrative user can establish these types of connections.

3. How do you start up an OS X Mountain Lion computer in single-user mode?

A) Hold down Command-S while the computer restarts.
B) Start up from the Mountain Lion Recovery system partition, and enter the command reboot -single in Terminal.
C) Hold down Shift-Option while the computer restarts.
D) Select Single-User Mode in the Startup Disk pane of System Preferences and restart the computer.

4. What can you enable to locate a lost Mac system?

A) iCloud Find My Mac allows you to remotely locate a lost Mac system. You enable this feature in iCloud preferences. To locate a lost Mac system, you can use the iCloud website or the Find My iPhone app on an iOS device.
B) The master password is used to reset local account passwords.
C) To automatically connect a file share when the user logs in to the system, drag the share from the Finder to the user's login items in Users & Groups preferences. Or you can drag the share to the right side of the user's Dock, and it will automatically connect when the user clicks the share's icon in the Dock.
D) Using the Finder Info window you can force an application to open in 32-bit mode. This step is necessary for a 64-bit application to support older 32-bit plug-ins or application resources.

5. You have a user account on an OS X Mountain Lion computer that has multiple user accounts. How can you interact with another user's Dropbox folder that has default permissions?

A) You can neither see its contents nor add files to it.
B) You can see its contents and you can add files to it.
C) You cannot see its contents, but you can add files to it.
D) You can see its contents, but you cannot add files to it.

Solutions: