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Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. A government agency plans to implement Public Sector Solutions for its licensing needs. They plan to leverage Business Rules Engine (BRE) to customize the solution to meet their business needs. Which statement correctly describes the relationship between Expression Sets and Decision Matrices in the context of BRE?

A) Expression sets call decision matrices, which are tables that allow implementing of complex rules in a systematic, readable way.
B) Expression Sets match input values to a table row and return the row's output values.
C) Decision Matrices perform a series of calculations using matrix lookups and user- defined variables and constants.
D) Expression sets and decision matrices accept XML input from and return JSON output to, OmniScripts.

2. Foodvania is using Business Rules Engine (BRE) to help with the application review process in their Public Sector Solutions implementation. The Administrator of Foodvania's Salesforce instance has been tasked with finding out why some applications are being prioritized incorrectly. Where in the current configuration would an Administrator look to find a plausible explanation for the incorrect prioritization?

A) Check the Calculation.
B) Check the entry condition.
C) Check the Expression Set.
D) Check the Decision Matrix.

3. A customer requires an onsite inspection for every business license application with a retail location. They want to establish a consistent checklist for the inspection, with visibility to the applicable regulatory codes for each checklist item. They also require signatures from the inspected business location owner and the inspector. What Action Plan Template and target object should be used for this use case?

A) Action Plan Template with Type = "Industries", Target Object = "Visit"
B) Action Plan Template with Type = "Industries", Target Object = "Business License Application"
C) Action Plan Template with Type = "Visit Execution", Target Object = "Visit"
D) Action Plan Template with Type = "Visit Execution", Target Object = "Business License Application"

4. Bobahaven has purchased the Licenses, Permits, and inspections modules of Public Sector Solutions and Is eager to transform its constituents' experience by providing authenticated digital permit applications and self-service for constituents. Bobahaven's marketing team has provided the consultant with branding guidelines and asset files. The project sponsor has indicated that while brand standards are important to comply with, the speed to market of this constituent digital experience is a higher priority. Which two Experience Site templates will the consultant select for building and deploying an authenticated digital experience with some custom branding but with an emphasis on an accelerated development timeframe?

A) Select the BYO (Aura) template and deploy a mix of custom-built Lightning Components with standard components.
B) Select the Help Center Experience Site template, and customize the theme.
C) Select the Licenses and Permits Experience Site template, and customize the theme.
D) Select the BYO (Lightning Web Runtime) template and deploy custom-built Lightning Components.

5. A customer has specific steps/tasks that need to be performed every time a new Business License Application comes in. The following actions must be completed: The applicant must upload an image of their driver's license. The license reviewer must perform a background check within five business/working days. The license reviewer must enter the background check results into an external system manually within two business days of completing the background check. The license reviewer must provide a recommendation to the approver to approve/reject the application & submit it for review. The license reviewer may add additional steps/tasks for a particular application as needed. Which statement is true regarding Action Plan Templates relative to the business requirements above?

A) An action plan template can be created for the business license application object, and a document checklist item for the image upload can be created.
B) A document checklist item for an action plan template cannot be created.
C) The reviewer users cannot create their own tasks within a predefined action plan template.
D) Action plans cannot have tasks with due dates dependent upon prior tasks within the action plan.

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