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Salesforce Certified Platform Strategy Designer Sample Questions:

1. Cloud Kicks asks to see a roadmap denoting how the design team will turn their product vision into reality.
What should the team do when developing their roadmap?

A) Ensure stakeholders stay connected and aligned during roadmap development
B) Focus on features, including detailed outputs associated with each one.
C) Set expectations that once the roadmap is approved It will not be modified.

2. Cloud Kicks' sales team is reporting an increased rate of churn. The Support team is frequently bombarded with customer requests for less complicated user experience. The development team sees the risk in changing a mature product.
What should a strategy designer recommend to help create alignment between the team?

A) Share stories from customer reach to create a common understanding of challenges.
B) Define acceptance criteria and acceptance testing to validate intended outcomes.
C) Create a prioritized product roadmap to ensure future releases address known challenges.

3. The design team at Cloud Kicks has designed a desirable solution for customers that is viable to the company's business model. The strategy designer on the team now needs to determine the feasibility of the solution.
Which three main areas should be focused on to assess feasibility?

A) User desirability, company viability, and deployment stability
B) Distribution channels, capabilities, and potential partners
C) Business ROI, data analytics, and customer engagement

4. A strategy designer at Cloud Kicks (CK) has crafted a vision for a sustainable future digital commerce strategy, with an emphasis on efficiency for both users and business logistics.
As they design and develop CK*s new mobile app, how should the designer ensure alignment to the vision?

A) Establish KPIs and instill checkpoints in the product development process.
B) Design a usability testing recruit plan that leans heavily on environmentalists.
C) Research design patterns applicable to digital commerce and business logistics.

5. Cloud Kicks is launching a new online store and wants to ensure the team follows an ethical decision-making process and that the delivered product does not accrue ethical debt.
Which methodology should be suggested?

A) Consequence Scanning Workshop
B) Human-Centered Design
C) Jobs to be Done Framework

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