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HP Selling HP BSM Solutions Sample Questions:

1. Which capabilities of the BSM Network Management solution help customers achieve their goals? (Select two.)

A) consolidation of multiple tools to reduce cost
B) cross-domain event tracking and management capability
C) faster problem resolution, freeing up resources for other priority projects
D) real user monitoring
E) business process testing and reporting

2. Which customer challenge does BSM Systems management most specifically address?

A) need to develop a multi-screen monitoring view of the cross-domain infrastructure
B) need to reduce mean time to repair (MTTR) for network outages (to prevent too much time spent troubleshooting)
C) inability to provide a holistic and cross-domain view of their entire IT infrastructure
D) inability to detect the root-cause of an application problem

3. Which statement best links a customer problem to a solution capability for the entire BSM solution?

A) Problem: too much lost productivity and time chasing network issues Solution: Network Automation (NA)
B) Problem: the inability to capture the end-user experience Solution: Real user Monitor (RUM)
C) Problem: determining which events matter and which are just "noise" Solution: Operations Manager (i)
D) Problem: the inability to capture and consolidate infrastructure and application events in real time Solution: HP Run-time Service Model (RTSM)

4. What is the BSM technology that supports Universal Event Correlation, consolidating all IT events into one place?

A) Automated Service Ticketing System (ASTS)
B) Run-time Service Model (RTSM)
C) Diagnostics Heads-up Display (DHUD)
D) Testing as a Service (TaaS)

5. Which statement best links a customer problem to a solution capability for Network management?

A) Problem: how to determine which events matter and which are just "noise" Solution: Operations Manager (i)
B) Problem: too much lost productivity and time chasing network issues Solution: Network Automation (NA)
C) Problem: the inability to capture the end-user experience Solution: Real user Monitor (RUM)
D) Problem: the inability to capture and consolidate infrastructure and application events in real time Solution: HP Run-time Service Model (RTSM)

Solutions: