Try EXIN : ITIL Deutsch valid & accurate questions and answers
Updated: Jul 21, 2026
No. of Questions: 505 Questions & Answers with Testing Engine
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EXIN ITIL Deutsch Exam Overview:
| Certification Vendor: | EXIN (accredited ITIL certification provider under PeopleCert/Axelos scheme) |
| Exam Name: | ITIL 4 Foundation Certification Exam |
| Exam Number: | ITIL4 Foundation |
| Related Certifications: | ITIL 4 Managing Professional ITIL 4 Strategic Leader ITIL 4 Practice Manager |
| Real Exam Qty: | 40 |
| Exam Price: | Approx. 250–350 USD (varies by region and provider) |
| Exam Duration: | 60 minutes |
| Certificate Validity Period: | No fixed expiration (ITIL 4 Foundation certification is generally valid indefinitely) |
| Passing Score: | 65% (26 out of 40 questions) |
| Available Languages: | English, German, French, Spanish, Japanese, Portuguese, Chinese (Simplified) |
| Exam Format: | Multiple-choice questions, Closed book, Online proctored or onsite |
| Recommended Training: | AXELOS ITIL 4 Overview PeopleCert Official ITIL Training |
| Exam Registration: | EXIN ITIL Foundation Certification Page PeopleCert ITIL Certification Portal |
| Sample Questions: | EXIN ITIL Deutsch Sample Questions |
| Exam Way: | Online proctored exam or authorized test center (onsite) |
| Pre Condition: | No formal prerequisites required; recommended familiarity with IT service management concepts |
| Official Syllabus URL: | https://www.exin.com/certifications/exin-itil-foundation/ |
EXIN ITIL Deutsch Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Key Concepts of Service Management | - Services and service relationships - Value, outcomes, costs, and risks |
| Topic 2: ITIL Service Value System (SVS) | - Governance - Service value chain - Continual improvement - Guiding principles |
| Topic 3: ITIL Practices Overview | - Technical management practices - Service management practices - General management practices (e.g., incident, change, problem management) |
| Topic 4: The Four Dimensions of Service Management | - Partners and suppliers - Information and technology - Value streams and processes - Organizations and people |
EXIN ITIL V3 Foundation (ITIL Deutsch Version) Sample Questions:
1. Welche Vorgehensweise stellt einen Kanal zwischen dem Dienstanbieter und seinen Benutzern her?
A) Beziehungsmanagement
B) Servicedesk
C) Lieferantenmanagement
D) Aktivierung ändern
2. Welche ZWEI Aussagen zur Praxis des „Service Request Managements“ sind RICHTIG?
1. Serviceanfragen sind Teil der normalen Servicebereitstellung
2. Beschwerden können als Serviceanfragen bearbeitet werden
3. Serviceanfragen resultieren aus einem Servicefehler
4. Normale Änderungen sollten als Serviceanfragen behandelt werden
A) 1 und 4
B) 1 und 2
C) 2 und 3
D) 3 und 4
3. Identifizieren Sie das fehlende Wort im folgenden Satz.
Sponsor ist die Rolle, die das Budget für den Service autorisiert [?)
A) Wert
B) Verbrauch
C) Bereitstellung
D) Verwaltung
4. Was ist ein Ziel des Designkoordinationsprozesses?
A) Zum Erfassen und Dokumentieren neuer Service-Level-Anforderungen des Kunden
B) Alle Änderungen und ihre Auswirkungen auf das Servicedesign beurteilen und bewerten
C) Service-Design-Pakete erstellen und sicherstellen, dass sie an die Service-Transition übergeben werden
D) Zur Dokumentation der anfänglichen Struktur und Beziehung zwischen Diensten und Kunden
5. Welche Art von Änderung wird am ehesten durch die Praxis des „Service Request Managements“ verwaltet?
A) Eine Notfalländerung
B) Eine Standardänderung
C) Eine normale Änderung
D) Eine Anwendungsänderung
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: B |
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