Try Avaya : 3000-3 valid & accurate questions and answers
Updated: Jul 26, 2026
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Avaya 3000-3 Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya Small and Medium Enterprise (SME) Communications Solutions Exam |
| Exam Number: | 3000.3 / 3000-3 |
| Exam Format: | Multiple Choice, Scenario-based |
| Exam Price: | $125 USD |
| Passing Score: | 70% |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 59 |
| Related Certifications: | Avaya IP Office Implementation Avaya SME Communications Solutions |
| Certificate Validity Period: | Retired since June 23, 2012 |
| Recommended Training: | Avaya IP Office Implementation Training |
| Exam Registration: | Avaya Learning Pearson VUE |
| Sample Questions: | Avaya 3000-3 Sample Questions |
| Exam Way: | Previously delivered via Pearson VUE testing centers; exam retired June 23, 2012 |
| Pre Condition: | No mandatory prerequisites; recommended experience with Avaya IP Office and SME communication systems |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 3000-3 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Infrastructure Data Gathering | 15% | - Customer productivity and business requirements - Data network assessment and integration needs - Existing PBX, dial plan, and telecom infrastructure |
| Maintenance & Troubleshooting | 10% | - Common issue resolution - Performance verification - Fault diagnosis and monitoring |
| Implementation & Configuration | 25% | - Call routing, ARS, trunk configuration - Licensing and feature activation - System setup, user and extension configuration |
| IP Office Hardware & Components | 15% | - Control units and expansion modules - Interface cards and endpoint support - Power options and hardware compatibility |
| Telephony & Messaging Applications | 15% | - VoiceMail Pro and auto attendant - Meet-me conferencing and CCR reporting - One-X Portal and user applications |
| Solution Design & Architecture | 20% | - IP Office platform selection and sizing - Small Community Network (SCN) design - Site topology, scalability, and capacity planning |
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
1. A customer want to take advantage of the VPN software integrated into IP Phones without replacing all of their IP Phones. Which model of IP Phones can be converted to VPN Phones with a .bin file upgrade?
A) 4612
B) 1616
C) 4620
D) 4602
2. Which two are power option for IP telephones on the IP Office? (Choose two.)
A) Class "B"24 Volt power supply
B) Power-over-Ethernet switch conforming to 802.3af standards
C) 1151D1 Individual Power Supply and the 1151D2 Individual Power Supply with Battery Backup
D) Class "A"24 Volt power supply
3. A client has an office with 40 real estate agents sharing twenty 9600 series IP telephones. A 20 - channel SIP trunk on a dedicated 2 MB connection will be used. The LAN has a 5MB VLAN with QoS to support the VolP traffic. The customer wants the highest voice quality while keeping Voice Compression Module (VCM) resource use at a minimum. Which codecs should be used for the SIP trunk and IP telephones to meet the client requirements?
A) G.729(a ) for the SIP trunk and G.729(a) for the IP telephones
B) G.711 for the SIP trunk and G.729(a) for the IP telephones
C) G.729(a) for the SIP trunk and G.711 for the IP telephones
D) G.711 for the SIP trunk and G.711 for the IP telephones
4. An IP 406v2 has been upgraded to the latest release (6.0+). The customer wants to test a 9600 series telephone, however the telephone powers-up but will not register to IP Office. What is causing the issue?
A) The telephone must be changed from SIP to H.323.
B) The telephone requires an IP 500 control unit.
C) The telephone MAC address must registered in IP Office.
D) The telephone firmware requires an upgrade.
5. When planning an IP Office upgrade to a new software version, which four factors should be considered before upgrading?(Choose four.)
A) if hardware is compatible with the new version of IP Office
B) if all licenses will need to be renewed
C) if telephones and system features have changed between loads
D) if telephones need to be upgraded thereby increasing downtime
E) if older IP Office applications are to be supported
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B,C | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: A,C,D,E |
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