Try Avaya : 3305 valid & accurate questions and answers
Updated: Sep 09, 2026
No. of Questions: 64 Questions & Answers with Testing Engine
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Avaya 3305 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura® Experience Portal with POM Implementation and Maintenance |
| Exam Number: | 3305 |
| Related Certifications: | Avaya Aura® Experience Portal Avaya Proactive Outreach Manager (POM) |
| Available Languages: | English |
| Exam Format: | Multiple choice, Scenario-based questions |
| Sample Questions: | Avaya 3305 Sample Questions |
| Exam Way: | Typically delivered via online proctored or authorized testing center (format may vary by region) |
| Pre Condition: | Recommended experience with Avaya Aura Experience Portal and basic knowledge of POM and contact center solutions. |
Avaya 3305 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: System Administration and Maintenance | - System monitoring and troubleshooting - Logging, reporting, and performance tuning - User, role, and security management |
| Topic 2: Proactive Outreach Manager (POM) Implementation | - Outbound dialing strategies and rules - POM installation and configuration - Campaign setup and management |
| Topic 3: Integration and Deployment | - Integration with SIP, IVR, and external systems - Backup and recovery procedures - Deployment best practices |
| Topic 4: Avaya Aura Experience Portal Architecture and Components | - Integration with Avaya Aura platform - Media processing and call flow basics - System architecture and core components overview |
Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:
Which completion code is updated when any contact gets restricted due to Do Not Call (DNC)?
- A. Restricted
- B. DNCREQ
- C. Restricted DNC
- D. DNC
In preparation for upgrading an Avaya Voice Portal system to Avaya Aura Experience Portal (AAI P) 6.0, you Install a new Red HAT Enterprise Server Release 6.0 32 bit on a single CPU 1.6 GHZ server with 2 GB RAM. During AAEP installation you receive errors from the Prerequisite Checker.
Which two steps must you take to correct the issue-; and continue with this procedure? (Choose two)
- A. Bypass the Prerequisite Checker as it provides only a recommendation and not a requirement to run AAEP.
- B. Upgrade Red Hat ELS 6.0 OS from 32 bit to 64 bit as it is able to make more efficient use of the 2 GB RAM.
- C. Replace or upgrade the server with a minimum of Dual Quad Core 1.6 GHz Pentium 4 or equivalent processors.
- D. Upgrade the server to a minimum of 4 GB of RAM. ) Upgrade the server to a minimum of 320 GB Disk, 7200 RPM.
You have installed an application that uses the VoiceXML <log> tag, but you <Io not see any data from the application when you run an Application Detail Report.
What should you do to fix the problem?
- A. On the Report Data Configuration page of the Experience Portal Manager (EPM), enable Download VoiceXML log rags.
- B. On the Report Data Configuration page of the EPM, enable Periodic Download.
- C. Start your Media Processing Platform (MPP) servers.
- D. On the Change Application page of the EPM, enable Allow VoiceXML Log Tag.
Which two user roles can be used to add, change, or delete the Intelligent Customer Routing (ICR) Control Application on the Experience Portal Manager? (Choose two)
- A. Operations
- B. Administration
- C. ICR Administrator
- D. Maintenance
- E. Web Services
After installing a five server Avaya Aura Experience Portal (AAEP) system you check the port distribution page only to see the name of the media Processing Platform (MPP) servers in the system have allocated ports.
Which two are the most probable causes of this issue? (Choose two)
- A. One or more MPP system resources are overloaded
- B. The specified VoIP gatekeeper or SIP gateway is incorrect
- C. The Postgres service on the Experience Portal manager (EPM) is not running
- D. The AAEP WebLM license has expired; either it was a temporary license or the client's Enterprise WebLM server is down
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