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Avaya 7004.1 Exam Overview:

Certification Vendor:AVAYA
Exam Name:Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam
Exam Number:7004.1
Related Certifications:Avaya Communication Server 1000 for Avaya Aura® Certified Specialist
Passing Score:Not publicly disclosed by Avaya
Exam Format:Multiple Choice, Multiple Response
Exam Price:Varies by country/region (USD price not officially published)
Exam Duration:90 minutes
Real Exam Qty:66
Available Languages:English
Certificate Validity Period:Retired
Sample Questions:Avaya 7004.1 Sample Questions
Exam Way:Delivered through Avaya authorized testing providers at proctored testing centers; the exam has been retired.
Pre Condition:No formal prerequisite exam publicly required; practical experience with Avaya Communication Server 1000 and Avaya Aura environments is recommended.
Official Syllabus URL:https://www.avaya-learning.com/

Avaya 7004.1 Exam Syllabus Topics:

SectionObjectives
Topic 1: Installation and System Administration- Configuration and administration
  • 1. Dial plan and feature administration
    • 2. User and device configuration
      Topic 2: Troubleshooting and Diagnostics- Fault isolation and recovery
      • 1. Network and telephony problem resolution
        • 2. Alarm and log analysis
          Topic 3: Communication Server 1000 Architecture- System architecture and components
          • 1. Avaya Aura integration and system roles
            • 2. Communication Server 1000 hardware platforms
              Topic 4: Maintenance Operations- Routine maintenance procedures
              • 1. Backup and restore operations
                • 2. Software upgrades and patch management
                  Topic 5: Networking and High Availability- Network connectivity and resiliency
                  • 1. Redundancy, survivability, and failover mechanisms
                    • 2. IP networking for Communication Server 1000

                      Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

                      Question #1

                      Click the Exhibit button.

                      Given the SDRR programming options shown in the exhibit, which SDRR programming would allow a user to dial 1-900-867-3333, but not successfully dial any other 1-900 based number?

                      • A. Table 2
                      • B. Table 3
                      • C. Table 4
                      • D. Table 1
                      Answer: D
                      Question #2

                      Click the Exhibit button.


                      A customer has asked if the Communication Server 1000 RIs. 7 x system can provide Exchange users with the ability to selectively drop people that have been added to a conference.
                      Based on the print-outs, what capabilities are currently available to the user of extension 2006?

                      • A. The user can see the conferee display count but cannot selectively disconnect callers.
                      • B. The user can see the conferee display count and can selectively disconnect callers.
                      • C. The user cannot see the conferee display count or selectively disconnect callers.
                      • D. The user cannot see the conferee display count but selectively disconnect callers.
                      Answer: B
                      Question #3

                      Click the Exhibit button.

                      The local Central Office required that all calls dialed utilize dialing, however users forget to dial the NPA for local calls. Which DMI entry would be utilized to insert the NPA of 214 when a user dials 9-774-3299?

                      • A. DMI Table 3
                      • B. DMI Table 2
                      • C. DMI Table 4
                      • D. DMI Table 1
                      Answer: C
                      Question #4

                      You are configuring a bandwidth management zone on a Communication Server 1000 RIs. 7 x Call Server. The Call Server zones will be used for interface communications between endpoints (IP telephones and gateways).
                      Which is the preferred bandwidth management strategy, assuming the network has adequate bandwidth?

                      • A. Best Quality (BQ)
                      • B. Best Effort (BE)
                      • C. Allocated Bandwidth (AB)
                      • D. Best Bandwidth (BB)
                      Answer: A
                      Question #5

                      You are responsible for maintaining the Communication Server (CS) 1000E release 7 x system installed at your customer's district office. They would like to use Corporate Directory Feature are accurate? (Choose two)

                      • A. The Corporate Directory application obtains information directly from the CS 1000 database to create the Corporate Directory Report File.
                      • B. The Corporate Directory application obtains information Subscriber and Telephony account information from Subscriber Manger and compiles it into a Corporate Directory Report File.
                      • C. All information files required for generating Corporate Directory must be published in the LDAP directory.
                      • D. All information files required for generating Corporate Directory must be published in the Common Network Directory (CND).
                      Answer: B,D

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