Try Avaya : 3309 valid & accurate questions and answers
Updated: Jul 20, 2026
No. of Questions: 124 Questions & Answers with Testing Engine
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Who should take the 3309 exam
The Avaya Aura Experience Portal with POM Implementation and Maintenance 3309 Exam certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled in Avaya Aura Experience Portal with Proactive Outreach Manager Certification. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The Avaya Aura Experience Portal with POM Implementation and Maintenance 3309 Exam certification provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass Avaya Aura Experience Portal with POM Implementation and Maintenance 3309 Exam then he should take this exam.
Certification Path
The Avaya Aura Experience Portal with POM Implementation and Maintenance certification path includes only one 3309 certification exam.
Avaya 3309 Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam |
| Exam Number: | 3309 |
| Exam Duration: | 90 minutes |
| Passing Score: | 67% |
| Available Languages: | English |
| Certificate Validity Period: | 24 months |
| Related Certifications: | Avaya Aura Experience Portal with POM |
| Exam Format: | Multiple Choice, Multiple Response |
| Real Exam Qty: | 60-70 |
| Exam Price: | ~$125 USD |
| Recommended Training: | Implementing Avaya Aura Experience Portal with POM |
| Exam Registration: | Avaya Learning Pearson VUE Registration |
| Sample Questions: | Avaya 3309 Sample Questions |
| Exam Way: | Proctored exam at Pearson VUE test centers or online proctored |
| Pre Condition: | No formal prerequisites; hands-on experience with AAEP and POM recommended |
| Official Syllabus URL: | https://downloads.avaya.com/css/P8/documents/100178575 |
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What is the duration of the 3309 Exam
- Passing Score 67%
- Length of Examination: 90 minutes
- Number of Questions: 60
- Format: Multiple choices, multiple answers
Reference: https://downloads.avaya.com/css/P8/documents/100178575
Avaya 3309 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| System Architecture & Preparation | 20% | - Deployment models and zone configuration - POM system requirements and prerequisites - Avaya Aura Experience Portal (AAEP) architecture - Licensing and capacity planning |
| Installation & Configuration | 30% | - POM installation on EPM server - Configuring Orchestration Designer integration - Certificate exchange and security setup - Installing AAEP and Media Processing Platform (MPP) - Setting up email, SMS and voice services |
| Administration & Campaign Management | 25% | - Reporting and analytics configuration - Dialing modes and contact strategies - POM campaign creation and scheduling - User and role management |
| Troubleshooting | 10% | - Resolving connectivity and service issues - Log analysis and diagnostic tools - Certificate and security errors - POM campaign and dialing problems |
| Maintenance & Backup | 15% | - System updates and patch management - High availability and redundancy - Database backup and restore procedures - Performance monitoring and health checks |
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