Try Microsoft : 70-272 valid & accurate questions and answers
Updated: Sep 02, 2026
No. of Questions: 100 Questions & Answers with Testing Engine
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Microsoft 70-272 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System |
| Exam Number: | 70-272 |
| Passing Score: | 700/1000 |
| Exam Price: | USD 125 |
| Available Languages: | German, Japanese, Chinese (availability varied by region), English, Spanish, French |
| Exam Duration: | 120 minutes |
| Related Certifications: | Microsoft Certified Desktop Support Technician (MCDST) |
| Real Exam Qty: | Approximately 40-60 |
| Certificate Validity Period: | Retired (certification lifecycle ended; originally no fixed expiration while active) |
| Exam Format: | Multiple Choice, Scenario-based Questions, Case Study Questions |
| Sample Questions: | Microsoft 70-272 Sample Questions |
| Exam Way: | Pearson VUE authorized testing centers (while active); computer-based exam. |
| Pre Condition: | No formal prerequisite exam. Commonly taken together with Exam 70-271 to earn the Microsoft Certified Desktop Support Technician (MCDST) certification. |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/ |
Microsoft 70-272 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Supporting Microsoft Office Applications | 30% | - Installing and configuring Office applications
|
| Supporting Outlook and Messaging | 20% | - Troubleshooting messaging issues
|
| Supporting Internet Explorer and Collaboration Applications | 20% | - Troubleshooting web application issues
|
| Troubleshooting Desktop Applications | 30% | - Supporting end users
|
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