Try Avaya : 6207.1 valid & accurate questions and answers
Updated: Jul 23, 2026
No. of Questions: 62 Questions & Answers with Testing Engine
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Avaya 6207.1 Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya Aura Contact Recording and Avaya Aura® Quality Monitoring Implementation Exam |
| Exam Number: | 6207.1 |
| Related Certifications: | Avaya Aura Contact Center Implementation Avaya Aura Contact Center CCT and Multimedia Implementation |
| Exam Price: | $250 USD |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 60–62 |
| Certificate Validity Period: | 2 years |
| Exam Format: | Multiple Choice, Scenario-based Questions |
| Passing Score: | Not publicly disclosed by Avaya |
| Recommended Training: | Avaya Aura Contact Recording Implementation Training Avaya Aura Quality Monitoring Implementation Training |
| Exam Registration: | Pearson VUE Avaya Learning & Certification |
| Sample Questions: | Avaya 6207.1 Sample Questions |
| Exam Way: | Proctored exam delivered via Avaya authorized testing partners (on-site or online proctored) |
| Pre Condition: | No mandatory prerequisite exams; recommended 1–2 years hands-on experience with Avaya Aura Contact Center and basic networking knowledge |
| Official Syllabus URL: | https://www.avaya.com/en/support/training-certification/ |
Avaya 6207.1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Maintenance and Troubleshooting | 15% | - Common recording/monitoring issues - Backup and disaster recovery - Log analysis and diagnostics - System monitoring and logging - Software updates and patches |
| Topic 2: Architecture and Planning | 20% | - Network and protocol considerations - System requirements and compatibility - Avaya Aura Quality Monitoring (AQM) architecture - Avaya Aura Contact Recording (ACR) architecture - Capacity planning and sizing |
| Topic 3: Configuration and Administration | 30% | - Recording policies and rules - Call capture methods and triggers - Storage management and retention policies - Quality monitoring forms and scoring - Replay, retrieval and export settings - User roles and permissions |
| Topic 4: Security and Compliance | 10% | - Regulatory compliance requirements - Access control and audit trails - Data security and encryption |
| Topic 5: Installation and Deployment | 25% | - Licensing and activation - High availability and redundancy setup - Server and software installation - Integration with Avaya Aura Contact Center - Post-installation verification |
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