Try SAP : C-BOSUP-90 valid & accurate questions and answers

Updated: Sep 13, 2026

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SAP C-BOSUP-90 Exam Overview:

Certification Vendor:SAP
Exam Name:SAP Certified Support Associate - Incident Management with SAP BusinessObjects
Exam Number:C-BOSUP-90
Exam Duration:180 minutes
Available Languages:English
Exam Price:USD 500–600 (varies by region and SAP partner pricing)
Related Certifications:SAP Certified Application Associate - SAP BusinessObjects BI Platform
Real Exam Qty:80 questions (typical; may vary by exam version)
Passing Score:65% (typical SAP associate threshold; may vary)
Exam Format:Multiple choice, Multiple response
Certificate Validity Period:Typically 3 years for SAP certification (may vary depending on policy updates)
Recommended Training:SAP Learning Hub
SAP BusinessObjects BI Platform training
Exam Registration:SAP Certification Portal
Sample Questions:SAP C-BOSUP-90 Sample Questions
Exam Way:Online proctored exam via SAP Certification platform
Pre Condition:Basic understanding of SAP BusinessObjects BI platform and IT support processes is recommended. Prior experience in system administration or SAP support is beneficial but not mandatory.
Official Syllabus URL:https://learning.sap.com/certifications

SAP C-BOSUP-90 Exam Syllabus Topics:

SectionObjectives
Incident Management Processes- Support workflow
  • 1. Incident lifecycle management
    • 2. Ticket handling and prioritization
      System Administration and Monitoring- Monitoring tools and practices
      • 1. Server and service monitoring
        • 2. User and security administration basics
          Incident Resolution in SAP BusinessObjects- Common issue categories
          • 1. Reporting and scheduling issues
            • 2. Authentication and access issues
              SAP BusinessObjects Platform Fundamentals- Architecture and core components
              • 1. System landscape and deployment models
                • 2. BI platform overview
                  Troubleshooting and Root Cause Analysis- Problem resolution techniques
                  • 1. Log analysis and diagnostics
                    • 2. Performance issue identification

                      SAP Certified Support Associate - Incident Management with SAP BusinessObjects Sample Questions:

                      Question #1

                      What is contained in an SAP EarlyWatch Alert report? (Choose two)

                      • A. Performance overview
                      • B. Additional recommendations from support consultants
                      • C. User's login and password
                      • D. System configuration
                      Reveal Solution  Discussion  0

                      Correct Answer: A,D  🗳️

                      Question #2

                      What is the characteristic of a system when defined as a subset of the installation in SAP systems? (Choose two)

                      • A. A system corresponds to production, test AND development environment.
                      • B. A system is identified using a system ID.
                      • C. A system corresponds to either production, test OR development environment.
                      • D. One system can be a child to multiple installations.
                      Reveal Solution  Discussion  0

                      Correct Answer: B,C  🗳️

                      Question #3

                      You receive a customer message where several issues are reported.
                      What will be your next step?

                      • A. Ask your colleagues for processing this message.
                      • B. Start message processing without contacting the customer.
                      • C. Ask the customer to create one message per issue.
                      • D. Solve all issues in the message, because it is beneficial for customers to report several issues in one message.
                      Reveal Solution  Discussion  0

                      Correct Answer: C  🗳️

                      Question #4

                      Which of the following statements is a true representation of an installation?

                      • A. Each customer can have several installations associated to their identifier.
                      • B. An installation can contain only one system linked to it.
                      • C. Each customer has only one installation per legal entity.
                      • D. An installation is related to the number of employees in that organization.
                      Reveal Solution  Discussion  0

                      Correct Answer: A  🗳️

                      Question #5

                      When processing a message it is not always clear what should be documented.
                      What is a best practice when including information in the message?

                      • A. Putting too much information in the internal memos makes the case confusing and harder for others to use the information.
                      • B. Documenting information is not required because other colleagues will contact the customer when they take over the message.
                      • C. Contact the customer each time you need detailed information about their installation.
                      • D. Maintaining detailed internal memos saves time in the long run and contributes to knowledge transfer.
                      Reveal Solution  Discussion  0

                      Correct Answer: D  🗳️

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