Updated: Jul 23, 2026
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| Certification Vendor: | EMC (Dell EMC) |
| Exam Name: | IT-as-a-Service Expert Exam for Cloud Architects |
| Exam Number: | E20-918 |
| Real Exam Qty: | 60–98 |
| Certificate Validity Period: | 2 years |
| Available Languages: | English |
| Related Certifications: | EMC Cloud Architect (EMCCA) |
| Exam Price: | $200 USD |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple Choice, Scenario-Based |
| Passing Score: | 60% |
| Recommended Training: | Dell EMC Official Training |
| Exam Registration: | Pearson VUE Registration |
| Sample Questions: | EMC E20-918 Sample Questions |
| Exam Way: | Onsite at Pearson VUE test centers / Online proctored |
| Pre Condition: | No mandatory prerequisites; recommended: 3+ years of cloud architecture experience and knowledge of EMC cloud solutions |
| Official Syllabus URL: | https://www.dell.com/en-us/dt/certification/exams/e20-918.htm |
| Section | Weight | Objectives |
|---|---|---|
| Discovery, Assessment and Evaluation | 20% | - Business and IT alignment - Current state analysis - Gap analysis and requirements gathering |
| ITaaS Planning and Design | 25% | - Financial modeling and chargeback - Architecture and infrastructure design - Service catalog definition - Service level management |
| Organizational and Governance Planning | 20% | - Roles and responsibilities - Policy and compliance framework - ITaaS governance model |
| Trust, Security and Compliance | 20% | - Identity and access management - Risk management and security controls - Data protection and privacy |
| Service Design and Management | 15% | - Automation and orchestration - Monitoring, reporting and optimization - Service lifecycle management |
1. A cloud service provider has just delivered a presentation to your organization. During the ROI section of the presentation the vendor described how their predefined service catalog would dramatically reduce service commissioning timing and guarantee a consistent user experience. However, the presenter did not attach a direct financial value to the service catalog.
You are helping to create an initial justification report for the organization. How could you categorize the non-financial benefits of the service catalog?
A) Time-to-value
B) Time-to-live
C) Time-to-deliver
D) Time-to-deploy
2. An enterprise has decided to implement a new service that will process credit card information.
They will deploy this service within a hybrid cloud.
Their public cloud provider claims to be PCI DSS compliant. The enterprise wishes to implement a service that is PCI compliant with the least amount of effort. The service is protected by a policy based intrusion detection system. Cardholder data is securely transmitted to the web interface.
Which additional design elements would best be suited for this implementation?
A) The card number is masked as it is typed and is immediately encrypted and securely sent directly to the credit card processing system. Credit card information is only stored in the public cloud provider's systems using AES 128 encryption.
B) The card number is masked as it is typed and is immediately encrypted and securely sent directly to the credit card processing system. Credit card information is stored using AES 128 encryption within the public cloud provider or within the private cloud, depending on the location of the service.
C) The card number is masked as it is typed and is immediately encrypted and securely sent directly to the credit card processing system. No credit card information is stored within the application.
D) The card number is masked as it is typed and is immediately encrypted and securely sent to both the credit card processing system and to the private cloud for historical tracking and reporting only.
3. An enterprise company has a large, virtualized data center. They are currently in the process of auditing their virtual servers to ensure they are in compliance with regulatory requirements.
They want to be able to check new and existing virtual servers for compliance and automatically remediate any virtual machines that are found to be out of compliance.
As a Cloud Architect, which product would you recommend for this purpose?
A) VMware vCenter Orchestrator
B) Cisco Intelligent Automation for Cloud (CIAC)
C) VMware vCenter Configuration Manager
D) RSA Archer eGRC Platform
4. Which solution would the RSA Cloud Trust Authority recommend to monitor corporate compliance for a hybrid cloud infrastructure?
A) RSA Data Loss Prevention (DLP)
B) RSA Federated Identity Manager
C) VMware vShield App with Data Security
D) RSA Archer eGRC Platform
5. Refer to Scenario 7.
"
A web hosting company has been growing steadily over the past year. Their single data center is at maximum capacity for power, space and cooling, and their physical infrastructure is also running at capacity. They are evaluating the feasibility of obtaining another data center in a remote location to enable further growth.
One of the web hosting company's eCommerce customers notifies them that they are launching an enormous holiday sale, beginning in a few weeks. They expect utilization of their virtual server farm to double or triple for the next three to six months. The web hosting company cannot deploy the needed resources in a new data center in time for the sale. They opt to purchase services from a cloud service provider using a pay-as-you-go model.
Over the next two weeks, Layer 2 connectivity is established between the two sites. The web hosting company's IT staff works with the CSP to configure the necessary physical and virtual infrastructure. All traffic to the public cloud is routed through the private data center, across the Layer 2 connection. A local load balancer is deployed in the private data center. Orchestration tools are configured to burst the service into the public cloud automatically when utilization reaches 80%."
During the next month, you are contacted by the billing department. They are unsure why the usage charges for the company have remained constant for several months. You know for certain that their services have been bursting into the public cloud frequently over the past two weeks.
What is the most likely course of action to identify the problem?
A) Investigate the pricing units in the accounting model to verify that the utility and activity costs are accurate and current
B) Check the details of the service offering and service contract to ensure a pay-as-you-go model is utilized
C) Confirm that the configuration of the orchestration engine polls the correct data from the CSP
D) Terminate the contract with the CSP and sign a contract with a public provider that better integrates with the solution
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: B |
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