Updated: Jul 19, 2026
No. of Questions: 84 Questions & Answers with Testing Engine
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| Certification Vendor: | HP |
| Exam Name: | HP Imaging and Printing Sales Fundamentals Exam |
| Exam Number: | HP2-B85 |
| Passing Score: | Unknown |
| Available Languages: | English |
| Exam Duration: | Unknown |
| Related Certifications: | HP Advanced Sales Certified - Imaging and Printing Solutions |
| Exam Price: | Unknown |
| Exam Format: | Multiple choice |
| Real Exam Qty: | Unknown |
| Certificate Validity Period: | Unknown |
| Recommended Training: | HP Learning Center |
| Exam Registration: | HP Certification Program |
| Sample Questions: | HP HP2-B85 Sample Questions |
| Exam Way: | HP certification exam delivery through authorized testing channels. |
| Pre Condition: | No formal prerequisite found. |
| Official Syllabus URL: | https://www.hp.com/certification |
| Section | Objectives |
|---|---|
| HP Sales Fundamentals | - HP partner and customer engagement concepts - Sales positioning and value proposition |
| Printing Technologies and Concepts | - Imaging and printing solution benefits - Printing technologies fundamentals |
| HP Imaging and Printing Portfolio | - Product features and capabilities - Overview of HP imaging and printing products |
| Customer Needs and Solutions | - Identifying customer requirements - Matching HP solutions to customer business needs |
1. What are the core HP value propositions for imaging and printing products?
A) affordability, reliability, quality, simplicity
B) affordability, quality, complete product portfolio
C) complete product portfolio, superior output, reliability
D) reliability, simplicity, real-world performance, superior output
2. What is the key driver in a transactional type of sale?
A) perceived customer benefits
B) long-term planning
C) the customer
D) the product
3. Which statement is true about initial contacts that occur between a customer and a business?
A) Most initial contacts occur during the day.
B) Most initial contacts are face to face.
C) Most initial contacts result in a purchase.
D) Most initial contacts are through a document.
4. Which phrase describes real-world performance?
A) the ability of a printer to collate and staple without jamming
B) the total cost of ownership, including memory and accessories
C) the movement of a print job through the network
D) the total printing process, from clicking Print, to a finished page in the output bin
5. What is an imaging and printing assessment?
A) a method that ensures that all the assets and liabilities of a customer are fully registered and
monitored
B) a method that dramatically increases the time of the sales process, as a new assessment is
required whenever a change is made
C) a method that supports the Customer Relationship Management process
D) a method of observing your customer's workflow, gathering data, and understanding the current environment
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: D |
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