Try Nokia : SDM_2002001050 valid & accurate questions and answers
Updated: Aug 17, 2026
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Nokia SDM_2002001050 Exam Overview:
| Certification Vendor: | Nokia |
| Exam Name: | Service Design and Management Certification - Network Infrastructure |
| Exam Number: | SDM_2002001050 |
| Certificate Validity Period: | 3 years |
| Exam Duration: | 90-120 |
| Passing Score: | 70% |
| Exam Format: | Multiple Choice, Scenario-based, Single Answer, Multiple Answer |
| Real Exam Qty: | 60-160 |
| Exam Price: | $200-$300 USD |
| Available Languages: | English |
| Recommended Training: | Nokia SDM Certification Training Course |
| Exam Registration: | Pearson VUE Scheduling Nokia Certification Portal |
| Sample Questions: | Nokia SDM_2002001050 Sample Questions |
| Exam Way: | Computer-based testing: Onsite at Pearson VUE centers or online proctored |
| Pre Condition: | No mandatory prerequisites; recommended: service delivery experience or Nokia NI foundation certification |
| Official Syllabus URL: | https://www.nokia.com/networks/training/certification/ |
Nokia SDM_2002001050 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Continuous Improvement | 20% | - Performance Analysis - Customer Satisfaction & Service Reviews - Optimization & Improvement Initiatives |
| Service Design & Planning | 25% | - Customer Requirements & Expectations - Risk Assessment & Dependency Management - SLA, KPI & Service Catalog |
| Service Operations & Governance | 30% | - Escalation & Stakeholder Communication - Incident, Problem & Change Management - Service Monitoring & Reporting |
| SDM Concepts & Framework | 25% | - Nokia SDM Model & Principles - ITIL/COBIT Alignment - Service Delivery Lifecycle |
Nokia SDM Certification - NI Sample Questions:
1. Which of the following statements is correct?
A) An accuracy KPI that increases and a deviation KPI that decreases is showing that your project is under control.
B) An accuracy KPI that decreases and a deviation KPI that increases is showing that your project is under control.
C) An accuracy KPI that decreases and a deviation KPI that decreases is showing that your project is under control.
D) An accuracy KPI that increases and a deviation KPI that increases is showing that your project is under control.
2. A Quality Plan must be developed...
A) ...in complex Projects when NSN needs to work with different service providers.
B) ... when performance of subcontractors is affecting the Acceptance.
C) ... when the project is a Turn Key project.
D) ... during Project Planning as part of the Project Management Plan.
3. If the project has accepted the supplier work and updated the progress tracking tool, what is the next step for a project which is not using RTI 4.0 (Real Time Interface version 4)?
A) Cost & Progress manager (EVM) updates SAP with the Billing Block release date.
B) Logistics coordinator updates SAP with theGoods Receipt date.
C) Cost & Progress manager (EVM) updates SAP with the Goods Receipt date.
D) Logistics coordinator updates SAP with the Billing Block release date.
4. A decreasing PARD (Project Asset Rotation Days) KPI is contributing to...
A) ...improve the Gross Margin of NI LoB (and NSN).
B) ...improve the cash flow of the CT (and NSN).
C) ...decrease the SILT KPI.
D) ...improve the Gross Margin of the CT (and NSN)
5. What is the recommended action when customer asks for a consistency check to his network planning files which was not included in NSN scope of work?
A) Execute if the task will not have a significant impact on the project cost and keep customer happy.
B) Execute if there is a risk to harm the customer satisfaction.
C) Execute but only with formal approval of the Project Manager.
D) Initiate the Change Management Process.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: D |
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