
ServiceNow CSA Certification Exam Dumps with 401 Practice Test Questions
New CSA Exam Dumps with High Passing Rate
NEW QUESTION # 25
What component causes a flow to run after a record has been created or updated?
- A. Record-based trigger
- B. Date-based trigger
- C. Updated-date trigger
- D. Application-based trigger
- E. On-change trigger
Answer: A
Explanation:
Explanation
A record-based trigger is a component that causes a flow to run after a record has been created or updated in a specified table1. It allows users to define conditions and actions for the flow based on the record's state and values1. For example, a record-based trigger can start a flow when a new incident is created or when an existing incident is updated with a certain priority1.
References
Flow trigger types - Product Documentation: San Diego - ServiceNow1
NEW QUESTION # 26
What are the three components of a filter condition?
- A. Operator
- B. Value
- C. Field
- D. Table
Answer: A,B,C
NEW QUESTION # 27
What import utility do you use when the field names on the import set match the name of the fields on the Target table?
- A. Schema Mapping
- B. Mapping Assist
- C. Mapping Dashboard
- D. Automatic Mapping
Answer: D
Explanation:
Reference:
https://docs.servicenow.com/bundle/rome-platform-administration/page/script/server-scripting/concept/c_Mappi
NEW QUESTION # 28
When you set a policy that is applied to all data entered into the platform (UI, Import Sets, or Web Services), where does this policy run by default?
- A. Browser
- B. Client
- C. Server
- D. Network
Answer: C
NEW QUESTION # 29
You are asked to create an option in the Service Catalog, which will allow a user to click Get Help and describe the issue they are having. These forms should create incident records, which are automatically routed to the Service Desk. Which method would you use?
- A. Create Content Item
- B. Create Record Producer
- C. Create Order Guide
- D. Create Catalog Item
Answer: B
Explanation:
Reference:
https://docs.servicenow.com/bundle/orlando-it-service-management/page/product/service-catalog-management/c
NEW QUESTION # 30
What is a sys_id?
- A. Unique 64-character identifier that is assigned to every record
- B. A client-side Business Rule
- C. Unique 32-character identifier that is assigned to every record
- D. A server-side Business Rule
Answer: C
NEW QUESTION # 31
What is a no-code approach to control the mandatory or read-only state of a form field?
- A. UI Action
- B. UI Policy
- C. UI RuIe
- D. Client Script
- E. UI Script
Answer: B
NEW QUESTION # 32
What are the steps for importing data using an import set?
- A. Set up LDAP; Test map: Create update set; Run import: Apply update set
- B. Select source file; Run automap; Transform data; Clean up target table
- C. Identify source; Import transform map: Run transformer; Verity import
- D. Load the data; Create transform map; Transform data; Clean up import table
Answer: D
NEW QUESTION # 33
What are the components that make up a filer condition?
Choose 3 answers
- A. Column
- B. Operator
- C. Field
- D. Match Criteria
- E. Value
Answer: C
NEW QUESTION # 34
What feature do you use to specify which users are able to access a Service Catalog Item?
- A. Can Order Tab
- B. Can Read Role
- C. User Criteria
- D. Catalog User Role
Answer: C
NEW QUESTION # 35
Which ServiceNow resource is a framework that ensures the data your ServiceNow application requires maps correctly to the appropriate CMDB tables?
- A. Service Mapping Utility (SMU)
- B. Common Service Data Model (CSDM)
- C. Service Schema Map (SSM)
- D. CI Class Manager (CICM)
- E. CMDB Class Manager (CMDBCM)
Answer: B
NEW QUESTION # 36
On the Cl Dependency View, what enables you to trace from an infrastructure item, like a Server, to the Services that are dependent on that Server?
- A. Automapping Utility
- B. Transform Map
- C. Service Tracer
- D. Relationships
Answer: D
NEW QUESTION # 37
What are advantages of using Flow Designer? (Choose three.)
- A. Smooth integration with 3rd party systems
- B. Supports advanced developers
- C. Less manual scripting
- D. Reduces technical debt
- E. Enables complicated scripting
Answer: A,C,D
NEW QUESTION # 38
A manager wants to view a snapshot of month-end Sales performance data, as compared to Sales targets. In addition, the manager wants to be able to see those monthly numbers trended over time, and forecasted into the future. What capability do you suggest for this manager?
- A. Key Performance Indicators
- B. Scheduled Reports and Excel
- C. Scheduled Reports, a custom snapshot table, and a Projection report
- D. Performance Analytics
- E. Scheduled Reports, a custom snapshot table, and a Trend report
Answer: C
Explanation:
Reference:
https://docs.servicenow.com/bundle/rome-now-intelligence/page/use/performance-analytics/concept/c_Forecasti
NEW QUESTION # 39
Which tool should be used to populate commonly used fields in a form?
- A. Formatter
- B. Template
- C. Reference Qualifier
- D. Assignment Rule
Answer: B
NEW QUESTION # 40
What feature allows, you to limit who is able to contribute or read knowledge within a knowledge base?
- A. Categories
- B. Roles
- C. User Criteria
- D. Groups
Answer: C
NEW QUESTION # 41
What controls the publishing and retiring process for knowledge articles?
- A. Approval Policies
- B. Workflows
- C. Approval Definitions
- D. State Lifecycle
- E. Workflow Designer
Answer: E
Explanation:
Reference:
https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/knowledge-management/reference/
NEW QUESTION # 42
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