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CIPS L5M9 Exam Syllabus Topics:

CIPS Operations Management Sample Questions:

Question 1

The functional objectives of each business department must be set prior to the organisation setting the corporate objectives. Is this True?

A. no- the corporate objectives are set first
B. no- there does not need to be an alignment between functional and corporate objectives so they can be created at any time
C. yes- the most important objectives from each department will be selected to create the corporate objectives
D. yes- these individual objectives will collectively make up the corporate objectives

Question 2

The operating process which ensures projects are completed according to customers' specifications is known as what?

A. process selection
B. procurement
C. project management
D. quality control

Question 3

Inventory Management is an important focus of operations within the Construction Industry. Is this TRUE?

A. yes- its important that materials are ordered to the correct timescale to ensure the project remains on track
B. no- the construction industry does not require the storage of inventory
C. yes- this is the most important aspect of managing a construction project
D. no- inventory management is a key focus in the manufacturing industry only as raw materials are converted into outputs

Question 4

Which of the following would you likely find on a Process Control Chart which is being used to monitor the quality of products manufactured in a factory?

A. frequency of defects
B. different activities completed and the amount of slack available in each activity
C. upper and lower control limits
D. arrows showing the flow of goods

Question 5

In which industry would scheduling, health and safety and quality control be key focuses of operations processes?

A. retail
B. agriculture
C. finance
D. construction

Solutions: