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Salesforce Certified Slack Administrator Sample Questions:

1. You're an Org Owner for your company's Slack Enterprise Grid org. Your team wants to add standardized user attributes to members' profiles using existing Identity Provider (IdP) data.
What is the best method to enable this process?
(Select the best answer.)

A) Use the SCIM API to sync attributes to your member profiles.
B) Create custom profile fields for members to add standard attributes to their profile.
C) Use the Analytics API to sync attributes to your analytics dashboard.
D) Use the Custom Profile API to sync attributes to your analytics dashboard.

2. You're an Org Admin for an organization with an Enterprise Grid plan. You receive a list of several full members who will be leaving the organization in 5 days, with the instruction to deactivate their accounts after their departure.
What is the best way to do this?

A) Request the Primary Org Owner do this, as they are the only one who can perform this action.
B) Deactivate the members in the Organization Settings 'Members' tab.
C) Contact Slack via /feedback to get the members deactivated.
D) Deactivate the members utilizing the SCIM API.

3. As an Org Admin of a large Enterprise, you perform an annual channel cleanup exercise that includes archiving, deleting, and moving channels to an alternative workspace based on set criteria.
On average, there are around 1,000 channels that meet the criteria during this cleanup.
What is the most effective way to do this?

A) Utilize bulk channel lifecycle management APIs.
B) Request that each channel owner take action.
C) Take action from each channel's settings.
D) Use Slack's channel management tools.

4. You are a Workspace Admin in your organization's Slack Pro instance.
A terminated user is still active because Okta (your IdP) is down.
Which immediate steps should you take?

A) Ask your IT team and Primary Org Owner to contact both Okta and Slack customer service right away to address the technical issue.
B) Temporarily make the #general channel read-only, delete the offensive messages left by the member, and reach out to the member's previous manager.
C) Change the member's email to a dummy email and perform a force logout so they will not be able to log back in.
D) Deactivate the member's account in Slack settings, and ask the Human Resources (HR) team to notify you of any other employee updates until Okta is working again.

5. Your company uses a popular online tool to help monitor inventory in the warehouse. You need to get reports from the tool into Slack by the end of the week.
As a Slack admin, what is the first thing you should do? (Select the best answer.)

A) Set up an automatic email forwarding process outside of Slack to send the reports into Slack.
B) Create a workflow using an incoming webhook once the report is generated.
C) Search the Slack App Directory for an existing Slack app that supports the online tool.
D) Gather a team to begin developing a custom Slack app.

Solutions: