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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. You're a Workspace Admin for a workspace where members are working on three specific projects.
When members create new channels, you want to ensure it's clear which project the new channel is associated with.
What is the best way to do so?

A) Create a naming convention for each of the three projects, and add them as default channel naming prefixes.
B) Install an app from the Slack app directory that automatically updates channel topics based on predefined criteria.
C) Ask members to include the project name in the channel description upon channel creation.
D) Create a spreadsheet that maps each channel to its project, and pin it to the #general channel.

2. You're a Workspace Admin for an organization on Slack's Enterprise Grid plan. You've been asked to move a public channel from one workspace to another within your organization.
Which two steps should you take before moving the channel?
(Select the TWO best answers.)

A) Confirm that you are an admin in both the origin and destination workspaces.
B) Confirm that the Org Owner is prepared to review and approve the channel move request.
C) Confirm that the channel history has been exported.
D) Confirm that all channel members are members of the destination workspace.
E) Remove all members from the channel. They will need to be added again after the channel has moved.

3. Nicole manages the global onboarding for new hires at her company.
Each time a user joins the company, Nicole ensures they have the correct training materials to get started on their team. She has noticed that new hires are posting in announcement channels on their first day. Hiring is quickly increasing. Nicole has her largest new-hire group starting next week, and an even larger one the week after.
What should she do to ensure she doesn't have to manage incorrectly-posted messages and to ensure she can manage the large number of new hires?

A) Use Workflow Builder to welcome teammates to channels with automatic onboarding messages, including a link to "How to use Slack" guides.
B) Email a "How to use Slack guide" to new hires before they start.
C) Create a "How to use Slack guide" and post it in all of the team-specific channels so that the new hires see it.
D) Create a custom Slackbot response that welcomes teammates to channels when the words "new hire" are used in Slack.

4. You're planning a surprise milestone birthday party for your Team Leader virtually.
Currently, the planning committee consists of two direct team members, with plans to invite cross-functional friends.
What should you do to facilitate the conversation?
(Select the best answer.)

A) Create a thread for planning in your existing team channel and @mention the team members on the planning committee.
B) Create a new public channel for planning the birthday party, and add the planning committee as well as the cross-functional friends.
C) Create a group direct message (group DM) with the two members of your team since they are the only ones involved in the planning process.
D) Create a new private channel for planning the birthday party, and add the planning committee as well as the cross-functional friends.

5. You're an Org Primary Owner on your company's Slack Enterprise Grid. You have six workspaces, each representing one line of business. Your company's Chief Information Officer (CIO) is keen on keeping all members of the organization informed about new Slack features on an ongoing basis.
How can you ensure all members are receiving ongoing enablement on new Slack features?
(Select the best answer.)

A) Pin messages related to new Slack features in a dedicated multi-workspace channel on a recurring basis.
B) Advise Workspace Admins to direct all members to Slack's website to review new features.
C) Leverage an org-wide channel to announce new Slack features on a recurring basis, and bookmark useful links and learning material in channel.
D) Direct members to a #help-slack channel to ask questions about new Slack features and receive feedback from your Slack Champions.

Solutions: