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HP HP2-B120 Exam Syllabus Topics:

HP Selling HP EMEA cMPS Sample Questions:

Question 1

Which statement is true about a "base plus click" pricing model?

A. The consumables and maintenance kits are included in the base.
B. The customer pays a fixed amount per month regardless of the pages printed.
C. The fixed costs in the contract are included in the base, and the variable costs are included in the click
D. The fixed costs in the contract are included in the click.

Question 2

Which statement is true about HPs right to audit?

A. If the partner is requesting more than a 20% discount on HP original supplies. HP reserves the right to conduct an audit.
B. HP has the right to perform random audits.
C. HP has no right to audit, but can ask the partner to share all contracts.
D. HP will audit all customers with HP Channel Managed Print Services contracts once a year.

Question 3

What happens to a partner that leaves the cMPS Partner program?

A. They have all existing contracts in the program managed by HP directly.
B. They will become HP partner Managed Print Service Partner (HPpMPS)
C. The partner can continue to use the cMPS program for discounts for new contracts for a period of 12 months after leaving the program.
D. They will become a cMPS Maintenance Partner with continued access to discount (SCRP) for existing contracts only

Question 4

What are the partner benefits of being in the cMPS program? (Select two.)

A. Better understanding the assessment phase, installation, configuration, and page counter collection of HP machines
B. Ability to speak with HP support engineers about printer problems
C. HP Pricing support for hardware, services, and supplies
D. Ability to download printer drivers
E. End-to-end customer engagement

Question 5

After learning about thecustomer's business and market,what is the next step in the MP imaging and printing sales process?

A. Bring up promotions, discounts, and service contracts
B. Qualify the customer's ability to buy
C. Discuss features and benefits of theproduct you are trying to sell
D. Assessthe customer's work environment

Solutions: