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HP HP2-B120 Exam Syllabus Topics:

HP Selling HP EMEA cMPS Sample Questions:

Question 1

The HP Channel Managed Print Services program focuses on contracts that include which HP products?

A. HP Commercial Product Portfolio
B. HP Large Format printers
C. HP LaserJet and multifunction products
D. HP Deskjet printers

Question 2

Which two major types of HP imaging and printing solutions are available to customers? (Select two.)

A. Third-party solutions integrated in the device
B. Optional solutions that extend functionality
C. Re-manufactured supplies solutions
D. HP solutions integrated in the device
E. Direct mail accessories that auto install

Question 3

Who is responsible for the Help Desk support withacMPS contract?

A. Customer
B. HP
C. Channel Managed Print Services partner
D. Specialized Service Company

Question 4

In an ideal world, where time and money are not important, which part of the three-part strategic approach to imaging and printing improvement comes first?

A. Improving the workflow
B. Optimizing the infrastructure
C. Managing the environment
D. Managing the fleet

Question 5

What is an HP Care Pack?

A. A fixed product warranty extension covering only return-to-base repairs
B. A range of break-fix services for HP commercial printers and multifunctional-based
products
C. A box that takes care of the printers when connected to the network
D. A mandatory service package for all MFP-based HP products

Solutions: