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HP Selling HP Storage Solutions and Services Sample Questions:

1. HP Storage solutions provide cost effective support for Exchange 2010 /2013 features such as centralized message archiving, consistent enforcement of retention policies, elimination of local PST files, and legal e-discovery and hold process features. How does this separate HP from the competition?

A) HP has the best storage expertise.
B) HP has the best risk mitigation.
C) HP has the best Total Cost of Ownership (TCO).
D) HP has the best messaging expertise.

2. You are trying to develop trust with a Microsoft Exchange customer. The customer asks you to discuss HP Storage solutions. What is an appropriate response?

A) Explain the features of the Modular Storage Array.
B) Determine the challenges the customer wants to overcome.
C) Discuss the ease of use of the StoreEasy family of products.
D) Demonstrate the scalability of the Store Virtual 4000.

3. Which HP product is ideal for providing an SMB customer with itsfirst SAN, entry consolidation,virtualization, and remote office/branch office (ROBO) storage?

A) HP StoreEasy 1440
B) HP StoreEver
C) HP MSA 1040
D) HP StoreOnce 2000

4. A customer tells you that the warranty will provide sufficient services for their company. Which customer requirement cannot be met through a warranty?

A) replacement of defective parts
B) escalation management
C) coverage window from 8 a.m. to 5 p.m.
D) new parts that use the default configuration

5. What should you do when you know a customer is talking to a storage competitor?

A) Use Battlecards and competitive presentations to counter any objections.
B) Discuss discounts and attach additional options.
C) Attack the competition as the best form of defense.
D) Answer only the questions on the customer's Request For Proposal (RFP).

Solutions: