Updated: Oct 12, 2026
No. of Questions: 66 Questions & Answers with Testing Engine
Download Limit: Unlimited
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| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Midsize Solution Design Exam |
| Exam Number: | 37820X |
| Related Certifications: | ACDS-3781 Avaya Midsize Solution Design |
| Real Exam Qty: | 60-65 |
| Certificate Validity Period: | 2 years |
| Available Languages: | English |
| Passing Score: | Scaled score ~700/1000 or approx 70% |
| Exam Price: | $125-$175 USD |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple Choice, Simulations, Drag and Drop, Scenario-Based |
| Recommended Training: | Avaya IP Office Implementation and Design Avaya Midmarket Solutions Design Training |
| Exam Registration: | Pearson VUE Registration Avaya Learning Certification Portal |
| Sample Questions: | Avaya 37820X Deutsch Sample Questions |
| Exam Way: | Online proctored or in-person at Pearson VUE authorized test centers |
| Pre Condition: | No mandatory prerequisites; recommended 6-12 months experience with Avaya IP Office and basic networking/VoIP knowledge |
| Official Syllabus URL: | https://learning.avaya.com/certifications/37820x.html |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Avaya Midsize Solution Portfolio | 20% | - Deployment models: on-premise, hybrid, cloud - IP Office platform architecture and features - Licensing models and options - Scalability and resiliency options |
| Topic 2: Contact Center & Customer Experience Solutions | 10% | - Agent, supervisor, and reporting features - Customer engagement design principles - Contact Center Select architecture |
| Topic 3: Solution Sizing and Bill of Materials | 15% | - Complete bill of materials preparation - System sizing and capacity planning - Licensing requirements and calculation - Hardware and software component selection |
| Topic 4: Customer Business Requirements Analysis | 15% | - Analyze user and site communication needs - Determine collaboration and mobility requirements - Identify business objectives and drivers |
| Topic 5: Unified Communications & Collaboration Design | 15% | - Mobility and remote worker solutions - Conferencing and collaboration applications - Voicemail and unified messaging design - Integration with third-party systems |
| Topic 6: Implementation & Migration Planning | 5% | - Migration approaches and risk mitigation - Post-deployment validation and support - Deployment strategies and rollout planning |
| Topic 7: Networking and Infrastructure Design | 20% | - QoS planning and bandwidth requirements - Security, survivability, and redundancy - LAN/WAN design and considerations - VoIP and unified communications network design |
Siehe Szenario: IT-FAC.
Um das WIFI vom Mobilitätsangebot getrennt zu halten, haben Sie sich entschieden, die Mobilitätsfunktionalität anzugehen, indem Sie zehn DECT-Telefone (Digital Enhanced Cordless Telecommunications) der Serie 3700 für die Mitarbeiter im Vergnügungszentrum und one-X Mobile Preferred für die sechs Führungskräfte bereitstellen.
Welche Auswirkungen hat die Verwendung von DECT-Telefonen und one-X Mobile Preferred auf der Grundlage der obigen Informationen auf die Benutzerlizenzierung?
Correct Answer: C 🗳️
Siehe Szenario:
Bittersweet Coffee Company (BCC).
Ihre anfängliche Angebotsantwort wurde so konzipiert, dass sie nur die vom Kunden in der Angebotsanfrage angegebenen Anforderungen erfüllt.
Welche Funktion bringt einen Mehrwert für Ihre Lösung, ohne dass dem Kunden zusätzliche Kosten entstehen?
Correct Answer: A 🗳️
Powered by Avaya R3.x unterstützt mehrere verschiedene Hypervisoren.
Was ist der einzige Hypervisor, der alle Powered By R3.x-Anwendungen unterstützt?
Correct Answer: A 🗳️
Siehe Szenario: IT-FAC.
Sie beabsichtigen, IT-FAC zu empfehlen, die Geopräsenzfunktion zu verwenden, um den Überblick über das Sicherheits- und Wartungspersonal zu behalten.
Welche Anwendung und Bereitstellungsoption bietet diese Funktionalität?
Correct Answer: A 🗳️
Welche Agentenanwendung verwendet die Communication Control Toolkit (CCT)-Funktion in Avaya Contact Center Select (ACCS)?
Correct Answer: D 🗳️
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