Try ISEB : BH0-006 valid & accurate questions and answers
Updated: Jul 20, 2026
No. of Questions: 418 Questions & Answers with Testing Engine
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ISEB BH0-006 Exam Overview:
| Certification Vendor: | ISEB / BCS |
| Exam Name: | ITIL V3 Foundation Certificate in IT Service Management |
| Exam Number: | BH0-006 |
| Exam Duration: | 60 minutes |
| Exam Format: | Multiple Choice, Closed Book, Single Correct Answer |
| Exam Price: | USD 185–220 / GBP 150–180 |
| Certificate Validity Period: | Lifetime (no expiration) |
| Available Languages: | English, French, German, Spanish, Italian, Portuguese, Dutch, Japanese, Chinese |
| Related Certifications: | ITIL V3 Intermediate ITIL V3 Expert ITIL V3 Strategic Leader |
| Passing Score: | 65% (26/40) |
| Real Exam Qty: | 40 |
| Recommended Training: | AXELOS Official Resources Official BCS Accredited Training Providers |
| Exam Registration: | Prometric Pearson VUE BCS / ISEB Registration |
| Sample Questions: | ISEB BH0-006 Sample Questions |
| Exam Way: | Computer-Based Test (CBT), Online Proctored or Onsite at Accredited Centers |
| Pre Condition: | No formal prerequisites; recommended basic IT/ITSM awareness |
| Official Syllabus URL: | https://www.bcs.org/category/itil-v3-foundation |
ISEB BH0-006 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Service Transition | 15% | - Change, release and deployment management - Knowledge management - Purpose, goals and objectives |
| Topic 2: Service Operation | 15% | - Incident, problem and request fulfillment - Service desk, technical and application management - Purpose, goals and objectives |
| Topic 3: Continual Service Improvement | 5% | - Seven-step improvement process - Purpose, goals and objectives |
| Topic 4: Service Strategy | 15% | - Key principles and processes - Service portfolio management - Purpose, goals and objectives |
| Topic 5: ITIL Service Lifecycle | 20% | - Overview of five lifecycle stages - Interactions and interfaces between stages |
| Topic 6: Service Management as a Practice | 15% | - Business value of IT service management - Functions, processes, roles and activities - Concepts of service and service management |
| Topic 7: Service Design | 15% | - Service level management, availability, capacity - Information security and supplier management - Purpose, goals and objectives |
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