Try Peoplecert : CMS7 Deutsch valid & accurate questions and answers
Updated: Sep 02, 2026
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Peoplecert CMS7 Deutsch Exam Overview:
| Certification Vendor: | PeopleCert |
|---|---|
| Exam Name: | ITIL Foundation Certificate in IT Service Management (ITIL V3 Foundation) |
| Exam Number: | CMS7 |
| Available Languages: | Additional localized languages may vary by region, English |
| Passing Score: | 65% (26 out of 40) |
| Real Exam Qty: | 40 multiple-choice questions |
| Exam Format: | Closed book, Single correct answer per question, Multiple choice |
| Certificate Validity Period: | Lifetime (no expiration for ITIL V3 Foundation certificate) |
| Related Certifications: | ITIL Practitioner ITIL Intermediate Lifecycle ITIL 4 Foundation |
| Exam Price: | Varies by region (typically ~USD 250–400 equivalent) |
| Exam Duration: | 60 minutes |
| Recommended Training: | ITIL Official Training (PeopleCert / Axelos Accredited) |
| Exam Registration: | PeopleCert Exam Registration |
| Sample Questions: | Peoplecert CMS7 Deutsch Sample Questions |
| Exam Way: | Online proctored exam or authorized test center (via PeopleCert) |
| Pre Condition: | No formal prerequisites required |
| Official Syllabus URL: | https://www.peoplecert.org |
Peoplecert CMS7 Deutsch Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Service Management as a Practice | - Stakeholders and value co-creation - Concepts of service and value creation |
| ITIL Service Lifecycle | - Service Design
|
| Key ITIL Functions and Roles | - Service desk - Technical management - Application management |
Peoplecert ITIL V3 Foundation (CMS7 Deutsch Version) Sample Questions:
Question 1
Welche dieser Aussagen über Service Desk-Mitarbeiter ist RICHTIG?
A. Service Desk-Mitarbeiter sollten aus Personen mit hohem technischen Fachwissen rekrutiert werden, um die Schulungskosten zu minimieren
B. Service Desk-Mitarbeiter sollten davon abgehalten werden, sich für andere Rollen zu bewerben, da es kostengünstiger ist, sie in der Rolle zu belassen, in der sie geschult wurden
C. Der Service Desk kann häufig als Sprungbrett für Mitarbeiter verwendet werden, die andere technische oder Aufsichtsfunktionen übernehmen möchten
D. Der Service Desk sollte versuchen, eine hohe Fluktuation zu erreichen, da die Schulungsanforderungen gering sind und dies dazu beiträgt, die Gehälter zu minimieren
Question 2
Wie wird der Servicekatalog verwendet, um der Service-Provider-Organisation einen Mehrwert zu verleihen?
A. Zur Vorhersage der Hauptursache von Problemen in der IT-Infrastruktur
B. Anzeigen der Beziehungen zwischen Konfigurationselementen
C. Bereitstellung einer zentralen Informationsquelle zu den bereitgestellten IT-Services
D. Zeigt die geschäftlichen Auswirkungen einer Änderung an
Question 3
Welche der folgenden Ziele hat der Servicebetrieb?
1. Die Aktivitäten und Prozesse zu koordinieren und durchzuführen, die erforderlich sind, um dem Unternehmen Dienstleistungen auf vereinbarten Ebenen zu liefern und zu verwalten
2. Die erfolgreiche Freigabe von Diensten in der Live-Umgebung
A. 2 nur
B. Keines der oben genannten
C. nur 1
D. Beides
Question 4
Wer ist dafür verantwortlich, dass der Anforderungserfüllungsprozess gemäß dem vereinbarten und dokumentierten Prozess durchgeführt wird?
A. Der IT-Direktor
B. Der Prozessverantwortliche
C. Der Service-Besitzer
D. Der Kunde
Question 5
Welches der folgenden Elemente ist KEIN Ziel des Änderungsmanagementprozesses?
A. Um sicherzustellen, dass die Auswirkungen von Änderungen besser verstanden werden
B. Sicherstellen, dass standardisierte Methoden und Verfahren zur effizienten und raschen Bearbeitung von Änderungen verwendet werden
C. Um sicherzustellen, dass alle Änderungen an Service Assets und Configuration Items (CIs) im Configuration Management System (CMS) aufgezeichnet werden.
D. Bereitstellung und Verwaltung von IT-Services auf vereinbarten Ebenen für Geschäftsbenutzer
Solutions:
| Question 1 Answer: C | Question 2 Answer: C | Question 3 Answer: C | Question 4 Answer: B | Question 5 Answer: D |
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