Try HP : HP2-H65 valid & accurate questions and answers
Last Updated: Sep 22, 2026
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HP HP2-H65 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales Process and Customer Engagement | - Discovery and consultative selling techniques - Identifying customer needs and requirements |
| Topic 2: Understanding HP Personal Systems Services | - Key features and benefits of services offerings - HP Services portfolio overview |
| Topic 3: Upsell and Cross-Sell Opportunities | - Maximizing customer value through additional offerings - Identifying complementary services |
| Topic 4: Positioning Services Solutions | - Articulating value propositions - Handling objections and demonstrating ROI |
| Topic 5: Service Support and Deployment | - Deployment and lifecycle services fundamentals - Support service options |
HP Selling HP Personal Systems Services 2018 Sample Questions:
Which two business initiatives indicate that a potential customer is ready for a conversation about Deploy?
(Select two.)
- A. They need to standardize IT implementations (global/multi-national, multi-location).
- B. They need to increase security for sensitive data.
- C. They need to get reports about their IT performance environment.
- D. They need to shift the IT focus/time from deployment tasks to core business activities.
- E. They need IT resources focused on innovation.
Correct Answer: B,E 🗳️
In addition to using your company's price list, which tool should you use as a reference to get pricing information when no special discount is requested?
- A. HP Support Center
- B. HP Channel Services Network
- C. HP Sales Central
- D. HP Care Pack Central
Correct Answer: A 🗳️
Which tool allows you to check the specifics of the warranty on your customer's purchased hardware?
- A. HP Support Center
- B. HP Cirrus
- C. HP Sales Central
- D. HP Cross Sell Solution
Correct Answer: C 🗳️
How do HP Services help customers save money and simplify processes? (Select two.)
- A. They enable customers to concentrate on core business activities.
- B. They cover 80% of out-of-warranty repairs.
- C. They provide free delivery.
- D. They limit unexpected costs.
- E. They cover in-warranty devices from non-HP brands.
Correct Answer: A,C 🗳️
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